Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Hi,
It would be useful to have a template to upload the personalised pension contributions (Eee and Eer) and pension plan numbers for new employees via an upload template. I have tried to create a map for this via the advanced import option but was…
If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
I spoke to a customer today who needed to change most of her employees pension contributions to various percentages. Currently this information cannot be imported or applied through global changes. Is this something that can be added in future as either…
My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…
What is says on the title. Currently if you have a factored pay elements a Salary Sacrifice Pension will not be calculated on the factored element. Allow this to happen.
Factored elemetns are great to automatically work out the hourly rate when you…
We currently use sage accounting and have added sage 50 payroll. I'm in the process of migrating the information over from HMRC RTI and have a few questions:
1. Once we have migrated the information do I need to do anything with the HMRC RTI? run P32…
would be good if there was an excel spreadsheet to be able to import Annual Pensionable Salary and Effective From under employees records: Pensions/Manage schemes, as this information is provided on a pension report and not all pay elements are pensionable…
Our biggest difficulty with Sage 50 payroll is that in our line of work, we have to do a lot of reporting to the Local Government Pension Scheme and a lot of the staff who we pay have multiple job roles for the same employer. For LGPS purposes, those…
The ability to pay your P32 through the software
The ability to pay things like arrestments and personal pensions through the software
I moved over from IRIS (formally Star) to Sage50 about 3 months ago and have found that there is some differences…
Hi,
My last week's pensions are still in the "Awaiting Confirmation" stage after being "sent" (now created 5 days ago) and haven't been received by NEST yet which will soon result in a late payment to NEST.
Because the prior week's pensions are…
I would like to run a report which shows each employees pension contribution rate please. It isn't the contribution value that I want to see, but rather their rate stored within each employees record.
Some of our employees have chosen to increase their…
We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info.
It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service
Can anyone help with this?
Th…
We have one monthly paid employee and the rest are paid weekly. Send Pension Data works fine for the weekly paid employees but doesn't provide any data for the monthly paid employee.
When i click on "Send Pension Data" one of our leavers who left us is appearing in the list of pension data to send (see image below). His pension data is appearing in every payment run since his postponement ended so it's like the pension module still…
We are with Peoples Pension - I have tried to set up Pension Data Exchange but it tells me I can't as it tells me I need an early adopter code. Does anyone know how I get one or do I simply wait until its compatible fully with Peoples Pension?
Many…
I am trying to setup a pension scheme on Sage Payroll 50. On the employee tax I select percentage and it give me 3 options. I am not sure which one to pick as I only want the pay calculated on their basic pay excluding any bonuses or overtime. Can anyone…
When updating the 2016/17 NI category for Apprentices under 25, I am unable to assign the new H category to those who are enrolled in our GPP pension scheme. The error message states that the only valid categories are A,B,C M,X and Z.
There is no explanation…
I have a client whose AE pension contributions started on 1st April 2016 and I have noticed that the tax on the wages is being calculated after the pension contributions have been deducted. I am not sure that this is correct as it is not a salary sacrifice…
For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…
When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in?
I phoned the support line and was told this may be due…
Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!
Hi i'm new to all this! We have just reached our staging date for our workplace pensions. We have decided to take deductions off our employees basic pay only and not overtime and any extras which I have set up with the new pension scheme in Sage. However…
Hello. One of our employees wants to contribute towards his private pension. He†s already a member of our NEST pension scheme. What would I need to do in this case? Create a new pension scheme and allocate it to him? Also, what sort of questions I should…
