Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Find out how to complete your pensions re-enrolment and re-declaration, including a demo using the Sage 50 Payroll Pensions Module. This session has now taken place but you can catch up with a recording:
I have been contacted by Now Pensions to say that the reports we have been sending them have the wrong information in them. They are a Net Pay Scheme so they take the pension conts from the gross pay before deducting tax. On the CSV file that we produce…
When clicking on the "Send Pension Correspondence..." task in the Payroll Task List nothing is happening i.e. the pension correspondence window is not activating. It also doesn't activate when using the menu (Tasks>Payroll>Send Pension Correspondence…
Learn all about pensions, from creating a scheme and assigning it to your employees, to running through examples of how pension contributions are calculated using the various pension scheme settings.
This session has taken place but you can watch a…
Sage Payroll does not have a Salary Sacrifice check box on Pay elements that have a status of Factor. I have been told this is by design! Please redesign this feature!
I am wondering if we are able to amend the layout of the Sage HR Online payslips, our prior emailed ones show AVC Pension on a separate line, instead of grouping the employee contribution as one figure, many staff members require this to show as a separate…
Join us for a live webinar where we'll be taking you through all you need to know about using the Pensions Module in Sage 50 Payroll.
When: Wednesday 5 July @2pm
Book Now >
Not able to make it, don't worry there's a recording you can watch back…
Learn all about pensions, from creating a scheme and assigning it to your employees, to running through examples of how pension contributions are calculated using the various pension scheme settings.
Join us for a live session on Wednesday April 19…
If you need help or advice about handling pensions in Sage 50 Payroll, the Pension Hub is available 24/7 covering a wide range of topics including:
Re-enrolment
Sending pension data
...and assessing your employees
Visit the Pension Hub
Don…
Find out how to complete your pensions re-enrolment and re-declaration, including a demo on how to do this using the Sage 50 Payroll Pensions Module. join us for a live interactive session.
Booking now for Thursday 6 July @ 2pm
Open the booking…
I have a salary sacrifice pension scheme set up in Sage. Employees can choose to make an additional voluntary contribution (as a % not a fixed amount).
When an AVC is set up they’re deducted before tax but not NIC on Sage - is this correct? I would…
If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
We've recently updated our virtual assistant Pegg to support you with some popular pension queries.
Need a hand sending pension data, or have an error you need to resolve? Pegg can help you carry the tasks and fixes you need.
Keep an eye out for the…
Hi everyone,
I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST.
I have created a…
Bookings are open for a series of live webinars in June that will focus on Pensions in Sage 50cloud Payroll . Featured topics:
Get to know Pensions - Thurs 9 June @ 2pm
Pensions module - Thurs 23rd June @2pm
Pension Re-Enrolment and Re-Declaration…
The Pensions hub gathers all of the information you need to understand and process workplace pension, including:
Support guides
Video overviews
Training resources, including Webinars.
It's all accessible online without even needing to log…
Sign up for our free, live Pension Data Exchange (PDX) webinar where we'll show you how to submit to The People's Pension (TPP) with one click of a button, saving time and removing all manual tasks.
Join us as we look at how to set up and process using…
Hi everyone,
I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…
When I ran the automatic re-enrolment process this week, no letters were produced to inform employees who'd previously opted out that they'd been re-enrolled. I can't find any in the reports section either. I know that when I ran the same process 3 years…
Every time I do the pension update or submit the pensions, I now have to log on which is something that I have never had to do previously. Only since moving to the subscription based payroll. Any ideas?
We use the Pensions Module and when using the assessment tool opted out an employee and arranged a refund of their 1st month pension contributions. This then updated on the employees payslip. However when viewing the payslip i noticed that the 'Total…
After running my year end i'm having problems with my Now pensions contributions. When I send my details to the Now pension portal it is setting my weekly start date as a Saturday rather than a Friday. I then have to go back to my payroll, open the file…
