• Online services payroll unable to register

    Hi everyone, I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
  • Online portal for employees to access their payslips - issue with password generation?

    FormerMember
    FormerMember
    Hi there, I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…
  • Where do I find edited and saved reports on my computer

    I edited a payslip using the report designer and saved with a different name. I cannot find it on my computer (or locate any other reports). Please can you let me know how to find them. Thanks
  • How do I set a date for email payslips to send?

    Hi, Is there a way of setting a date for payslips to be emailed instead of instantly? I'd like to set this automatically go in the morning on the last day of each month - not when I process payroll. Thanks in advance, Jenny
  • Emailing payslips to send immediately

    I have been happily using the send immediately option when emailing payslips for the last 6 months approx. However when doing it yesterday only about 5 sent immediately and the rest I got an error message stating recipient address unknown and they went…
  • Online payslips have changed

    Holiday entitlements have started to print on online payslips. Can they be taken off?
  • Modifying online payslip layout

    Is it possible to modify the information that appears on online payslips? We use employee analysis fields to record employee Bradford Factors and would like to add these to the online layout. Thank you
  • Online Payslip Portal

    How do I send the Welcome Email to my employees so that they can set themselves up on the Online Payslip Portal? I've uploaded the payslips and sent mine early to test it. I get sent an email to say my payslip is ready to view but I haven't received…
  • Printing payslips not being submitted online

    After uploading online payslips how do i generate a list of employees who need payslips printed? Thanks in advance Jenny