• Pension Assessment update

    If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
  • Employer Changing Pension Scheme

    Hi everyone, I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST. I have created a…
  • Pension Data Resend?

    Hi everyone, I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…
  • Pension module

    Every time I do the pension update or submit the pensions, I now have to log on which is something that I have never had to do previously. Only since moving to the subscription based payroll. Any ideas?
  • Auto enrolment before postponement period ended

    Hi, Is there anything wrong with pension assessment at all? Asking, because when I postponed an employee for 3mths, he got auto enrolled the next month for no apparent reason.. Has this happened to anyone else at all?
  • AE pension contributions being deducted before tax calculation on non salary sacrifice pension scheme

    I have a client whose AE pension contributions started on 1st April 2016 and I have noticed that the tax on the wages is being calculated after the pension contributions have been deducted. I am not sure that this is correct as it is not a salary sacrifice…
  • Retrieving data from sage pensions data exchange

    Having problems since this weekend, unable to upload pensions data to nest, using version 24.01.103 the module hangs on 'Retrieving data from sage pensions data exchange' , left it for over ½ hour and no change, any ideas?
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?