• Zero values on Payslips

    Hi all, it would be extremely helpful for me that- rather than showing all zero 'amount' elements on the payslip, when the box is ticked in Company | Settings, that only zero 'amounts' that have a positive value in 'Hours' are shown. I can't see why…
  • Online services payroll unable to register

    Hi everyone, I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
  • Cannot access my payslip

    The error I normally have is below Sorry, there's been an error You do not have permission to access this page. We apologise for the inconvenience. It seems the item or page you're looking for does not exist or has been moved. Please click below…
  • Email Payslips - Change default email text?

    I can generate electronic payslips that get pushed to outlook ready to send just fine but where can I alter the default text that appears in the email itself? At present its just a generic notice about the report being generated as a pdf and download…
  • Emailing payslips to send immediately

    I have been happily using the send immediately option when emailing payslips for the last 6 months approx. However when doing it yesterday only about 5 sent immediately and the rest I got an error message stating recipient address unknown and they went…
  • Online Payslip set up

    I have been told by Sage Support that I have access to online payslips and can set this up for all my companies. The step through provided seems ok. When I enter my main company and choose the Company tab, the "Online Payslips/P60s Settings" are grey…