• Issues opening Payroll 29.02 with a roaming profile created for a Windows server 2012 server

    We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…
  • Pension Data Resend?

    Hi everyone, I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…
  • Notional Pay

    Hi, From previous requests I know that Sage previously doesn't have the option for Notional Pay function within the software. Given the requirements of Furlough and salary sacrifice process has sage 50 payroll got anything to cater for this? If…
  • Cannot access my payslip

    The error I normally have is below Sorry, there's been an error You do not have permission to access this page. We apologise for the inconvenience. It seems the item or page you're looking for does not exist or has been moved. Please click below…
  • National holiday entitlement

    A number of our part time employees work some Bank Holidays. If my settings has 'include Bank Holiday entitlement' ticked, will it affect their entitlement?
  • FPS "Have you conducted a Right to Work check?"

    I am just about to start sending my FPS for this week and note that the following is included in the Important Notice page of the FPS: "You have selected to submit the FPS details for ...... to the Government Gateway and, on an anonymous basis, send…
  • Sage 50 Payroll output compatible eft file for Barclays.NET?

    I see a similar question in this link here but i'm not sure if it relates to Barclays.NET business online banking. https://communities.sage.co.uk/product_support_community/f/30/t/1859 My question is can I export payroll data in EFT to a file format…
  • Pro Rata Salary Calculations

    Hi I have an employee who received a pay rise effective on the 17th May. So far I have 3 different methods of calculating his monthly salary and they all have different totals. Is there a standard calculation that should be used to pro rata a payrise…
  • How do I add "hours worked" for a set period onto report "Payment Summary Part 1" on report designer?

    We are trying to add the number of hours worked for each employee, onto the above report on report designer as an added variable, but we are unable to find the completed timesheet entry option. We would be grateful for any help. Thank you.
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?