Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We have an employee who had attended jury service and we top up the court loss of earnings allowance to full pay. I'm trying to set up a deduction in Payroll settings for Jury Service and the Sage Payroll guide says the following
How do I set up a…
We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…
Does anyone have a step by step guide of how I can transfer Sage Payroll onto a new Windows laptop please?
Also will Sage ever release the accounts/payroll software for use on a Mac?
We are experiencing issues with Sage 50 Cloud Payroll after using the "All Employee Header Details File" template to import new starters into Sage. The issue also occurs when using the "Employee Details" template. The steps to recreate the issue are as…
Feel like I am starting to bang my head against a brick wall with this one as I was promised that this feature would be incorporated in to future Sage updates over 18 months ago. However, having read the latest pop up when logging in to say that Sage…
If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…
With so much fraud reported there is no way of easily checking if bank details have been amended in sage other than check each record manually against the last bank payment. A simple report that lists details of bank account changes would enable an audit…
In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…
My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…
Hi All,
I recently learned how to send a payslip via email (from sage to email) saved as individual payslip pdf for each employee (rather than one file)
Basically needed to set up email settings with the email type payslip.
My only issue is the…
The online portal needs some improvements. We need to be able to link accounts for employees that have either restarted or moved company within the group. Also, we should have the option for payslips to show either the Employee ref number of their Works…
Hi,
From previous requests I know that Sage previously doesn't have the option for Notional Pay function within the software.
Given the requirements of Furlough and salary sacrifice process has sage 50 payroll got anything to cater for this?
If…
would be great if we could select all employees when it comes to change their tax codes form HRMC under IR- secure mailbox and just apply to all.
Also once new tax code have been applied the record doesn't disappear, have to come out of Mailbox first…
would be good if there was an excel spreadsheet to be able to import Annual Pensionable Salary and Effective From under employees records: Pensions/Manage schemes, as this information is provided on a pension report and not all pay elements are pensionable…
I think would be easier and quicker to be able to select pay/deduction elements first and just change ALL hours/no and rate.
Our company have loads of pay elements and takes ages to clear.
Hi everyone,
I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
Our biggest difficulty with Sage 50 payroll is that in our line of work, we have to do a lot of reporting to the Local Government Pension Scheme and a lot of the staff who we pay have multiple job roles for the same employer. For LGPS purposes, those…
We are currently exploring the possibility of introducing some of our customers of the Sage portal where their staff members can log in to view or download their payslips. Currently however, a major stumbling block for us is that it appears as though…
This is very nit-picky, but; sage payroll is set to round mathematically meaning if an employee is paid at minimum wage for fractions of an hour (e.g every 1/4 or 1/2) they will likely technically be underpaid. It is only by pence per pay element, but…
When pulling employee forenames into reports, you have to pull all text entered in the forename box. If an employee has middle names these are also included on the report.
A box for a nickname in the employee record would allow any communications generated…
Change of colour Scheme after upgrading to latest version.
Unfortunately I find your new colour scheme drab, depressing and more difficult to view/navigate. Please change it back to the good old Sage Green colours.
As we continue to develop Sage 50cloud Payroll software, we're constantly evolving the experience based on your feedback. We're delighted to share some exciting changes with you.
To give you an even better experience, we're giving it a modern, fresh…
Hi,
Is there anything wrong with pension assessment at all? Asking, because when I postponed an employee for 3mths, he got auto enrolled the next month for no apparent reason.. Has this happened to anyone else at all?
