• Allow custom made payslips to be uploaded in Sage HR Online Services

    Feel like I am starting to bang my head against a brick wall with this one as I was promised that this feature would be incorporated in to future Sage updates over 18 months ago. However, having read the latest pop up when logging in to say that Sage…
  • Linking Employee records for multiple roles - To receive payslips on ONE email address

    Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…
  • Schedule P60 Publication Date In Payroll When Exporting to Online Services

    In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…
  • Improvements to the Portal - change of employee reference numbers

    The online portal needs some improvements. We need to be able to link accounts for employees that have either restarted or moved company within the group. Also, we should have the option for payslips to show either the Employee ref number of their Works…
  • Online services payroll unable to register

    Hi everyone, I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
  • Custom Payslip Report - Online Payslips

    We are currently exploring the possibility of introducing some of our customers of the Sage portal where their staff members can log in to view or download their payslips. Currently however, a major stumbling block for us is that it appears as though…
  • Cannot access my payslip

    The error I normally have is below Sorry, there's been an error You do not have permission to access this page. We apologise for the inconvenience. It seems the item or page you're looking for does not exist or has been moved. Please click below…
  • Remaining holiday incorrect on Online Payslip

    A number of our employees have told us that their remaining holidays are showing incorrectly on their online payslip. For example, one employee's shows - Holiday taken: 1, Remaining: 27. However on the absence page on Sage, it is showing - 0 Taken…
  • Online Payslip set up

    I have been told by Sage Support that I have access to online payslips and can set this up for all my companies. The step through provided seems ok. When I enter my main company and choose the Company tab, the "Online Payslips/P60s Settings" are grey…