• Payroll Reports are incorrect

    My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

  • Customer Support bulletins

    Did you know you can keep up to date with the latest news about your Sage product with the monthly Customer Support bulletins?

    They include useful information such as legislation changes, software updates and new features, to help you get the most from…

  • Tips for processing

    Need a hand processing your payroll?. Take a look at our top tips when processing guide.

    Find out more

  • Not a fan of installs? Why not try Sage Business Cloud Payroll?

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? Add Sage Business Cloud Accounts to your package too!

    Find out more

  • Improved payroll and accounts software!

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? Add Sage Business Cloud Accounts to your package too!

    Find out more

  • Email Payslip report - Sage report designer

    Hi All,

    I recently learned how to send a payslip via email (from sage to email) saved as individual payslip pdf for each employee (rather than one file)

    Basically needed to set up email settings with the email type payslip.

    My only issue is the template…

  • Improved payroll and accounts software!

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? When you add Sage Business Cloud Accounts to your package, you'll get your payroll software free…

  • Upgrade to Sage Business Cloud Payroll - it's free for three months!

    Sage Business Cloud Payroll is an intuitive, cloud-based payroll that helps you manage everything payroll related in just a few clicks:

    • No need to install updates.
    • Process payroll with 4 simple steps.
    • Send real-time data submissions to HMRC while always…
  • Submit your payroll information

    You can quickly and easily submit this information on a full payment submission (FPS).

    Find out more

  • Supporting you with payroll!

    Do you often have questions you'd like to ask while you're processing your payroll in Sage 50cloud Payroll? To save you time, we've gathered together the questions you're currently asking us.

    Find out more

  • Sage Webinar – Get your payroll done

    Booking now.... a fantastic live webinar to help you get your payroll done in Sage 50cloud Accounts.

    Read more >

  • Upgrade to Sage Business Cloud Payroll - it's free for three months!

    Sage Business Cloud Payroll is an intuitive, cloud-based payroll that helps you manage everything payroll related in just a few clicks:

    • No need to install updates.
    • Process payroll with 4 simple steps.
    • Send real-time data submissions to HMRC while always…
  • Accounting software with payroll features.

    Is there an accounting software with payroll features?

  • Import report to include updating Annual Pensionable pay and Effective from date

    Within the Pensions tab for the Annual Pensionable pay and Effective date to have an import report where these fields can be updated globally. At present these have to be done individually and when there are global changes ie annual pay global increase…

  • Happy new tax year

    Check you're up to date before processing in 2021/22

    To process in the 2021/22 tax year, you need to check that you're using Sage 50cloud Payroll, v27.01.

    You can also make sure you're good…

  • Optimise your data

    In Sage 50cloud Payroll you can optimise your data, this compacts the size of your database and reduces the size of your backups. This helps to maintain organised, error-free data.

    We recommend that you run this routine every time that you open your data…

  • Include in holiday accrual & weekly average checkboxes

    Hi,

    Please could you explain the two checkboxes in the payment settings:

    Include for holiday accrual

    &

    Include for weekly averages.

    For instance the pay element holiday pay. Do these 2 x boxes need selecting? 

    Also we now have a pay element "furlough…

  • Improvements to the Portal - change of employee reference numbers

    The online portal needs some improvements. We need to be able to link accounts for employees that have either restarted or moved company within the group. Also, we should have the option for payslips to show either the Employee ref number of their Works…

  • Sage University - Access free learning

    Sage University has 100's of free courses available across all Sage products to help you unlock your software's full potential. Follow our simple courses that cover a variety of different payroll topics and achieve the best of your software!

    Find out…

  • Boss your finances during these uncertain times with Sage Business Cloud Accounts

    Stay on top of the numbers and make smart financial decisions during this challenging period. Boss your business finances with 75% off Sage Business Cloud Accounts for 3 months.

    Read more >

  • Multi-Factor Authentication

    Seems strange to me that Sage is not offering this already considering the type of data (payroll) that needs protecting from unauthorised access. And the fact that this is widely used.

    Is Sage going to implement multi-factor logon for employee access…

  • Paying your employees at Christmas

    Under RTI, you must submit a full payment submission (FPS) on or before the date you pay your employees.

    If you're paying your employees on a different day than normal due to the Christmas break, find out what you need to do on our paying your employees…

  • Notional Pay

    Hi,

    From previous requests I know that Sage previously doesn't have the option for Notional Pay function within the software.

    Given the requirements of Furlough and salary sacrifice process has sage 50 payroll got anything to cater for this?

    If anyone…

  • Holiday pay for leavers

    Scenario:

    An employee is leaving and has been overpaid holiday, we need to claw this back

    Question:

    Should this negative be pre or post Tax/NI?

  • Tips for your festive payroll

    There's a lot going on in the build up to Christmas and there are some tasks in payroll you only perform at this time of year. With that in mind, we've put together a list of topics you ask us about at this time of year.

    Read more >