Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
If you're paying your employees on a different date to usual, for example a day earlier to account for a Bank Holiday, you still submit your FPS as normal. The key is to ensure you still enter the usual date that you pay your employees. Read more >
We have an employee who had attended jury service and we top up the court loss of earnings allowance to full pay. I'm trying to set up a deduction in Payroll settings for Jury Service and the Sage Payroll guide says the following
How do I set up a…
If you're taking on extra employees to help out during a busy period like Christmas, you simply set them up as a new employee and process them as normal until their employment is finished. The employee will need their own employee record.
To find out…
We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…
Right now, the way to manage direct earnings attachments is almost entirely manual. While the system does incorporate a meant to automatically deduct said earnings attachments during payroll, that is as far as it goes and, as far as I am aware, the only…
Does anyone have a step by step guide of how I can transfer Sage Payroll onto a new Windows laptop please?
Also will Sage ever release the accounts/payroll software for use on a Mac?
We have a new employee, aged 21 who earns over the £833 per month. Being 21, he is Non-eligible in terms of auto-enrolment pensions, however, when processing the payroll, Sage has automatically deducted pension contributions from him, seemingly ignoring…
We are experiencing issues with Sage 50 Cloud Payroll after using the "All Employee Header Details File" template to import new starters into Sage. The issue also occurs when using the "Employee Details" template. The steps to recreate the issue are as…
Sage 50 Payroll
Payroll year end software update
We anticipate your update will be ready early March . As soon as it's available we'll let you know by email and the Advice Centre that pops up when you open your software.
In the meantime, there are…
Feel like I am starting to bang my head against a brick wall with this one as I was promised that this feature would be incorporated in to future Sage updates over 18 months ago. However, having read the latest pop up when logging in to say that Sage…
Currently when you process leavers using the wizard it does not show which employees are being made leavers.
This makes it very easy to run it for all employees rather than the single employee record, necessitating the manual removal of the leaver date…
If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
Hi all,
it would be extremely helpful for me that- rather than showing all zero 'amount' elements on the payslip, when the box is ticked in Company | Settings, that
only zero 'amounts' that have a positive value in 'Hours' are shown. I can't see why…
Hi all,
I have a quick question as I need to move my payroll share to a new server and need to know if there is a quick way to update the client so it looks at that share instead of the old one. I know I did this a number of years ago, but cant remember…
We have processed a employee who is due to her first week Maternity Pay and her payslip are showing the Maternity Pay as Parental Leave, I checked all other payslips reports and they are all showing the same . thing. Other post update reports do record…
Hi everyone,
I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST.
I have created a…
Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…
With so much fraud reported there is no way of easily checking if bank details have been amended in sage other than check each record manually against the last bank payment. A simple report that lists details of bank account changes would enable an audit…
In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…
Hi,
Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please?
We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based…
As payrolling benefits becomes more popular, can I please ask that a report to show the Class 1A liability due is considered.
The only way currently to avoid a manual calculation is to use P11d software but that means inputting all the details again…
Hi everyone,
I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…
Join us for a special festive webinar, covering common themes for this time of year such as, advance pay, bonus payments, taking on seasonal staff and advancing your holiday year.
Find out more
My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…
