• Maternity Pay is reported as Parental pay on payslips

    We have processed a employee who is due to her first week Maternity Pay and her payslip are showing the Maternity Pay as Parental Leave, I checked all other payslips reports and they are all showing  the same . thing.  Other post update reports do record…

  • Employer Changing Pension Scheme

    Hi everyone,


    I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST.


    I have created a new pension…

  • Linking Employee records for multiple roles - To receive payslips on ONE email address

    Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…

  • Audit Report that identifies changes in bank details

    With so much fraud reported there is no way of easily checking if bank details have been amended in sage other than check each record manually against the last bank payment. A simple report that lists details of bank account changes would enable an audit…

  • Schedule P60 Publication Date In Payroll When Exporting to Online Services

    In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…

  • 2FA on Sage Payroll

    Could we please have 2FA enabled on Sage Payroll services? Concerning that for an organisation of this size, this has not been enabled as standard.

  • Qualifying earnings for pensions

    Hi, 

    Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please? 

    We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based statutory…

  • P11d (b) Class 1A liability report for Payrolled benefits

    As payrolling benefits becomes more popular, can I please ask that a report to show the Class 1A liability due is considered.

    The only way currently to avoid a manual calculation is to use P11d software but that means inputting all the details again which…

  • Pension Data Resend?

    Hi everyone,

    I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…

  • Festive webinar

    Join us for a special festive webinar, covering common themes for this time of year such as, advance pay, bonus payments, taking on seasonal staff and advancing your holiday year. 

    Find out more

  • Payroll Reports are incorrect

    My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

  • Customer Support bulletins

    Did you know you can keep up to date with the latest news about your Sage product with the monthly Customer Support bulletins?

    They include useful information such as legislation changes, software updates and new features, to help you get the most from…

  • Tips for processing

    Need a hand processing your payroll?. Take a look at our top tips when processing guide.

    Find out more

  • Not a fan of installs? Why not try Sage Business Cloud Payroll?

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? Add Sage Business Cloud Accounts to your package too!

    Find out more

  • Improved payroll and accounts software!

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? Add Sage Business Cloud Accounts to your package too!

    Find out more

  • Email Payslip report - Sage report designer

    Hi All,

    I recently learned how to send a payslip via email (from sage to email) saved as individual payslip pdf for each employee (rather than one file)

    Basically needed to set up email settings with the email type payslip.

    My only issue is the template…

  • Improved payroll and accounts software!

    Why not try Sage Business Cloud Payroll,  with no more installs and four simple steps to process, this cloud based payroll is better than ever!

    Want more? When you add Sage Business Cloud Accounts to your package, you'll get your payroll software free…

  • Upgrade to Sage Business Cloud Payroll - it's free for three months!

    Sage Business Cloud Payroll is an intuitive, cloud-based payroll that helps you manage everything payroll related in just a few clicks:

    • No need to install updates.
    • Process payroll with 4 simple steps.
    • Send real-time data submissions to HMRC while always…
  • Submit your payroll information

    You can quickly and easily submit this information on a full payment submission (FPS).

    Find out more

  • Supporting you with payroll!

    Do you often have questions you'd like to ask while you're processing your payroll in Sage 50cloud Payroll? To save you time, we've gathered together the questions you're currently asking us.

    Find out more

  • Sage Webinar – Get your payroll done

    Booking now.... a fantastic live webinar to help you get your payroll done in Sage 50cloud Accounts.

    Read more >

  • Upgrade to Sage Business Cloud Payroll - it's free for three months!

    Sage Business Cloud Payroll is an intuitive, cloud-based payroll that helps you manage everything payroll related in just a few clicks:

    • No need to install updates.
    • Process payroll with 4 simple steps.
    • Send real-time data submissions to HMRC while always…
  • Accounting software with payroll features.

    Is there an accounting software with payroll features?

  • Import report to include updating Annual Pensionable pay and Effective from date

    Within the Pensions tab for the Annual Pensionable pay and Effective date to have an import report where these fields can be updated globally. At present these have to be done individually and when there are global changes ie annual pay global increase…

  • Happy new tax year

    Check you're up to date before processing in 2021/22

    To process in the 2021/22 tax year, you need to check that you're using Sage 50cloud Payroll, v27.01.

    You can also make sure you're good…