Sage 50 Payroll

Hi, Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please? We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based…

My cyclical re-enrolment date is 1/11/19. I run payroll once a month on 20th of the month each month (or closest working day). Can I go ahead and run pension assessment now and complete my re-enrolment ahead of running my payroll at the end of this…

Hi, I have just produced some Jobholder letters to send to new employees and note that it is quoting the old rates of a minimum total contribution amount of 5% with the company paying 2%. How can I change this? Thanks Sarah

Good Morning I do not have the pension module & I am due to re-enrol employees into the auto enrolment scheme next month. If an employee opts out within the first month and is therefore due a refund on the pension contribution taken will sage do this…

When will the Pension Exchange be rolled out to everyone who uses The People's Pension?

I am trying to export pension data for NEST but Sage keeps marking 2 employees with errors, that are stopping Payroll from creating the files. The 2 employees are being re-enrolled and the errors all read "The Enrolment Date cannot be in the future" …

I have opted someone out of the pension, they have changed their mind and I want to opt them back in. I have errors sending data to my provider - NEST IFC01645. I do not know how to correct this.

I would like to run a report which shows each employees pension contribution rate please. It isn't the contribution value that I want to see, but rather their rate stored within each employees record. Some of our employees have chosen to increase their…

A non-eligible ee was joined to auto enrolment scheme rather than auto enrolled. He has had contributions pension contributions deducted so if I roll him back and reprocess him his net pay will be different from what he was actually paid. Can anyone advise…

I have a client whose AE pension contributions started on 1st April 2016 and I have noticed that the tax on the wages is being calculated after the pension contributions have been deducted. I am not sure that this is correct as it is not a salary sacrifice…

We use the Pensions Module, our staging date was 1 April 2016. We already have a pre-existing pension scheme in place (unfortunately its not an AE qualifying scheme). I've issued the General Notice letters but when do I send out Jobholder letters - the…

I have been using Sage Pension module for over a year now, linking to Nest Pension. In the last 2 months I have had an issue with my monthly submissions and have had to resort to manually inputting the data into the nest website. Not great when I am…

I would like to make changes to the auto enrolment standard letters produced by sage. Does anyone know if this is possible, and if so how? Thanks Bahram PS I don't know if it makes a difference but we are with the Peoples Pension

For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…

When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in? I phoned the support line and was told this may be due…

I cannot upload my pension report because I have an error, someone with an auto enrolment date in the future. The person in question is only 19 and is not assigned to a pension on his employee record. How do I remove him from the send pension report?

Can anyone tell me why the AE PAPDIS v1 report appears to deduct £112.00 from each employees Pensionable Earnings? Thank you

Hi All, I have an employee who is currently in a pension that is non qualifying. I have added her to pension assessment for auto enrolment but her existing pension is no longer being deducted from her pay. Can she not have a qualifying and a non qualifying…

I reached my staging date (1st April) and have 2 issues: 1) The staff payslip shows 2 deductions as below. This doesn't look right to me, surely I as the employer have to pay the Er figure listed on paylsip. There is no subsequent credit on it so staff…

Since installing the update yesterday 09 12 16 in Sage Payroll 50, this has changed the way information is sent to the pension provider, in this case NEST. Automatic enrolment showing error message against one of my employees and has the same employee…

Restricted access for pensions module

Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!

Hi i'm new to all this! We have just reached our staging date for our workplace pensions. We have decided to take deductions off our employees basic pay only and not overtime and any extras which I have set up with the new pension scheme in Sage. However…

Major FAULT with the pensions module. The module demands the users of it have access to EVERY PROCESSING FUNCTION. So a junior processing assistant must be allowed authority to delete companies, delete staff, change settings, etc, etc if they are to use…

Hi, We send all AE correspondence via email and this runs as a report, ie. one multi page pdf for all selected employees, not separate emails. Does anyone know how to email it to relevant employees without my devising a manual, time consuming work…