Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
The latest version of the software is now available to download and it includes some great new features including:
Enhanced help and support within your software
Option to import employee details from Sage HR Online Services
New email version…
Hello
I am having problems with Payroll and the sending the nominal link to Sage50. There is no rhyme or reason or when or if it will happen, but when it does it causes errors, corruption and I am having to re-enter all back to the latest backup. The…
Does anyone have a step by step guide of how I can transfer Sage Payroll onto a new Windows laptop please?
Also will Sage ever release the accounts/payroll software for use on a Mac?
Sage Payroll does not have a Salary Sacrifice check box on Pay elements that have a status of Factor. I have been told this is by design! Please redesign this feature!
Allowing ODBC links to payroll will enable back and forth automation for payroll, also enabling live insight reports on KPIs without the need to export reports.
Currently the Apprenticeship Levy is correctly being submitted to HMRC vis FPS / EPS.
However there is no area in the Nominal settings to have this posted as part of the Nominal Link.
As such the P32 is showing a total inclusive of Apprenticeship…
As a recruitment agency, we have hundreds of staff members that may not work and require to be put on hold.
The current process is highlighting individually one by one and using the global tasks method but this is extremely timeconsuming and scrolling…
We are experiencing issues with Sage 50 Cloud Payroll after using the "All Employee Header Details File" template to import new starters into Sage. The issue also occurs when using the "Employee Details" template. The steps to recreate the issue are as…
With a multi company licence in Sage 50 Payroll, you can access and process payroll for more than one company in your software.
Typically this is useful to easily access multiple different company datasets, or if you want to easily view an old backup…
When you go to add a new employee in Sage 50 Payroll you may find this option is unavailable. This can occur for a number of reasons.
One of these is that you've reached your employee licence limit. This limit is the total of current employees and current…
When you go to add a new employee in Sage 50 Payroll you may find this option is unavailable. This can occur for a number of reasons.
Don't worry though, find out what to check in our guide Unable to create a new employee record in Sage 50 Payroll and…
I have been requested by HMRC to stop taking student loan deduction from an employee, as is not liable for this and repay the employee all the student Loan deduction taken from 6th April 2022.
Can you please advise how can this be made?
Regards, …
Hello,
I have an employee count of around 110 staff and currently use Sage 50 Payroll via a remote connection, as I have been working from home since the pandemic started.
I would like to know more about moving from Sage 50 to the Cloud as this would…
Hi,
It would be useful to have a template to upload the personalised pension contributions (Eee and Eer) and pension plan numbers for new employees via an upload template. I have tried to create a map for this via the advanced import option but was…
When you run the active employees report in SAGE Payroll there is a column for leaving date.
But the report does not generate the date even if the criteria is set for leavers.
This would be a useful report if it did.
Hi
We often have to send clients an e-banking file produced from sage. The client then imports the file into the bank to process the employees payments.
The file we send the clients is a 'txt' file. Unfortunately a 'txt' file is not able to be uploaded…
Feel like I am starting to bang my head against a brick wall with this one as I was promised that this feature would be incorporated in to future Sage updates over 18 months ago. However, having read the latest pop up when logging in to say that Sage…
Does anyone know how to stop those annoying reminders that the Sage Payroll 50 program generates (not me). These tell me that I haven't run a P32 from 2015 or whatever. The answer that referred to the calendar seems to relate to reminders we have created…
For companies that use Sage 50 Payroll with over 100 employees can we not have an upgrade to 64-bit technology so that it runs a bit faster? After all 64 bit computing is celebrating it's 20th birthday in mainstream computing this year! So come on Sage…
Hi, I have inherited a payroll where the qualifying days for SSP have been set to NQQQQQN, however we operatate 7 days a week. Is there a way that we can do a universal change everyone to QQQQQQQ and set it up as the default for new hires?
Any help…
We have just started to use the new Payroll Bureau Manager and are disappointed to find that we can't edit the reports that are automatically uploaded to the portal or as a bare minimum edit the name of the reports before we publish them to make them…
If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
Hi,
I have just spoken to Sage Support on putting my Sage Payroll data possibly in the cloud using Azure File Share. To be honest I am gob smacked by the response I received. Basically it was a NO but with the Payroll DB being a ACCESS DB and the stableness…
