• Issues opening Payroll 29.02 with a roaming profile created for a Windows server 2012 server

    We are having a very strange issues on our Server 2022 RDS server (21H2 Build 20348.2031) where users that were created back when we were using our old 2012 RDS server are unable to open Payroll version 29.02. The SBDdesktop.exe application appears in…
  • V25.03 update problem

    I have tried to download the update to V25.03 following instructions as given in the email received for installation of update. However - having logged onto to the support page successfully I am presented with the message as ringed " You do not…
  • Sage version query

    My Sage Payroll 50 keeps wanting to install a version of the software that is older (V22.00.066) than the version I have installed (V22.00.075). Can anyone explain why this is happening?
  • FPS "Have you conducted a Right to Work check?"

    I am just about to start sending my FPS for this week and note that the following is included in the Important Notice page of the FPS: "You have selected to submit the FPS details for ...... to the Government Gateway and, on an anonymous basis, send…
  • SAGE 50 Payroll - P32 still showing as 2016. How do I update to 2017?

    When I run my payroll and then view the P32, the report is still showing 2016 and the figures are obviously incorrect as the 2017 has an additional line entered. How can I get the 2017 version on my payroll?