Sage 50 Payroll

I have an employee aged 19 who is a non-eligible employee and has exercised his right to opt-in to a pension scheme. When I use the pensions module to add him, it throws up this error and fails to add the pension scheme to his record (I've had to…

Hi, I have just produced some Jobholder letters to send to new employees and note that it is quoting the old rates of a minimum total contribution amount of 5% with the company paying 2%. How can I change this? Thanks Sarah

When will the Pension Exchange be rolled out to everyone who uses The People's Pension?

I am trying to export pension data for NEST but Sage keeps marking 2 employees with errors, that are stopping Payroll from creating the files. The 2 employees are being re-enrolled and the errors all read "The Enrolment Date cannot be in the future" …

We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info. It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service Can anyone help with this? Th…

We are with Peoples Pension - I have tried to set up Pension Data Exchange but it tells me I can't as it tells me I need an early adopter code. Does anyone know how I get one or do I simply wait until its compatible fully with Peoples Pension? Many…

For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…

When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in? I phoned the support line and was told this may be due…

We are due to start out pensions on 1st May 17 and want to know if anyone is able to tell us when is the best time to install the pension module? Clearly we don't want to be paying for it for no reason but also don't want to be panicking if we leave it…

Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!

As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…

Morning all From April 2018 our Sage 50 Payroll stopped producing pension reports as normal for me to upload to NEST. After speaking to a very nice gent at Sage who couldn't detect why, we went with the Pensions Module to replace the need to upload…

new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?