Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Feel like I am starting to bang my head against a brick wall with this one as I was promised that this feature would be incorporated in to future Sage updates over 18 months ago. However, having read the latest pop up when logging in to say that Sage…
Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…
In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…
The online portal needs some improvements. We need to be able to link accounts for employees that have either restarted or moved company within the group. Also, we should have the option for payslips to show either the Employee ref number of their Works…
Hi everyone,
I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
We are currently exploring the possibility of introducing some of our customers of the Sage portal where their staff members can log in to view or download their payslips. Currently however, a major stumbling block for us is that it appears as though…
Currently reports can be uploaded to the portal through Sage. However, it would be beneficial to be able to upload documents through the portal itself. This way clients can securely upload their payroll spreadsheets for processing.
Also, you cannot…
Hi
I am unable to send Payslips to the online portal as I so not have Payroll users rights - how do I correct this as I am the only payroll administrator for the company?
I have looked in Company - settings, and there is no where to add me.
Can…
Hi there,
I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…
Is it possible to modify the information that appears on online payslips? We use employee analysis fields to record employee Bradford Factors and would like to add these to the online layout. Thank you
How do I send the Welcome Email to my employees so that they can set themselves up on the Online Payslip Portal?
I've uploaded the payslips and sent mine early to test it. I get sent an email to say my payslip is ready to view but I haven't received…
One of our employees needs to reset his password for the online payslip portal. When he enters his email address and clicks on the box (I am not a robot) it keeps coming up saying "Invalid Captcha Code". He has tried to do it on his mobile browser and…
I am trying to run payroll and although it has calculated pension payments correctly, the window for pension assessment does not come up, also the same happens with upload online payslips and i have also tried send pension data and again no window appears…
Hi all
Back in April we uploaded all our qualifying employees' P60s to the online portal. Lots of people went to see them, download them, print them etc. Everyone was happy.
An employee now is asking me for a reprint as they don't have access to a…
