• Set up extra users

    You can easily set up access rights in your software so that different users can log in and help process your payroll. You can even restrict access to certain areas of your software.

    Find out more >

  • Employer Changing Pension Scheme

    Hi everyone,


    I have a client who has moved from Smart Pension to NEST pension. As its been more than 12 months since all four employees opted-out on Smart Pension, TPR told me they must be re-assessed once again when joining NEST.


    I have created a new pension…

  • We are moving our payroll in house from the accountants from the new tax year.

    We are moving our payroll in house from the accountants from the new tax year. They use star, we are going to be using Sage 50cloud Payroll. What do I need to get from the accountants in order to quickly import all my staff in with all details? Is there…

  • Process dates, paying employees and HMRC

    Hello all,

    I’ve never worked in payroll before – I have zero prior knowledge or experience – but since I’m in need of a career change, I’ve been looking into the possibility of becoming a payroll assistant. Over the past month I’ve been ploughing my way…

  • Sage support times during Christmas

    Need support during the festive period? Our Help Centre is available 24/7 with all the answers you need.

    However, if you do need further help, we've put together a helpful guide to explain what times we're open.

    Find out more

  • Customer Support bulletins

    Did you know you can keep up to date with the latest news about your Sage product with the monthly Customer Support bulletins?

    They include useful information such as legislation changes, software updates and new features, to help you get the most from…

  • Useful tips

    Need a hand processing payroll? We've put together some useful tips for you to use when in Sage 50cloud Payroll! 

    Find out more

  • Supporting you with payroll!

    Do you often have questions you'd like to ask while you're processing your payroll in Sage 50cloud Payroll? To save you time, we've gathered together the questions you're currently asking us.

    Find out more

  • Upgrade to Sage Business Cloud Payroll for free

    Upgrade to Sage Business Cloud Payroll.

    No more installs and process payroll in four simple steps, this cloud based payroll is better than ever.

    Try it out for three months free now!

    Find out more >

  • Employee guide for Sage HR Online Services

    Do you use Sage HR Online Services for your employees to be able to access their payslips? Provide them this handy guide that runs through common queries they have such as how to set up their access from their welcome email, how to log in, and how to view…

  • Process an employee as a leaver when the leave date and last paid dates are in different tax years

    If an employee leaves in the 2020/2021 tax year and receives their final pay in the 2021/2022 tax year, for example, the employee leaves in tax month 12 in 2020/2021 and receives their final pay in tax month 1 in 2021/2022. The P45 must show the date…

  • Prepare for a successful year end

    We have a handy guide to help you run a smooth payroll year end.

    Find out how to:

    • check if you have a week 53
    • process your final pay period
    • produce P60s
    • check key dates

    View the prepare for year end guide now >

    Don't forget to click Yes at the…

  • Your Sage 50cloud Payroll update for the 2020/21 tax year is available now

    Your Sage 50cloud Payroll update for the 2020/21 tax year is available now. Find out how to get up to date using our handy guide and enter our competition for your chance to win £200 Amazon vouchers >

  • Win £200 Amazon vouchers

    *********This competition is now closed*********

    From all of the payroll year end 2021 competition entries, we're delighted to announce the winner chosen at random is Charlotte Wilkinson! (Twitter entry) Congratulations Charlotte, and well done for…

  • Add a new employee in Sage 50cloud Payroll

    When someone new joins your company, you need to set up a new employee record. The details of the new employee are then included on the full payment submission (FPS).There's two ways to create a new employee:

    • The Employee Wizard - enter personal details…
  • Job Retention Scheme claims in March and April 2021 - What you need to do

    HMRC has updated information regarding the averaging method for employees on variable pay, this also known as the calendar look back method. For some employees, the reference salary is calculated using the amount paid in March and April 2019 rather than…

  • Sage 50cloud Payroll - February Support Bulletin - Out Now!

    The February edition of the Sage 50cloud Payroll Support Bulletin is now available. Topics this month include:

    • Payroll year end 2021
    • Legislation changes in the 2021/22 tax year
    • Use you software to its full potential
    • Process statutory payments
    • Reconcile…
  • Add some colour to your payroll

    To make things easier to find when you're working with a large list of employees in Sage 50cloud Payroll, you can add alternate colours to the employee list.
  • Sage 50cloud Payroll - January Support Bulletin - Out Now!

    The January edition of the Sage 50cloud Payroll Support Bulletin is now available. Topics this month include:

    • Your new look Help Centre
    • Deducting student loans
    • Time to advance your holiday year
    • Discover digital stationery
    • The coronavirus antigen test…
  • Common questions in January

    To get the new year off to the best possible start, we’ve gathered together the most common questions that you ask us at this time of year, including:

    • Correcting mistakes
    • Removing payments
    • Processing sick pay
    • Setting up holiday schemes

    Read more…

  • Paying your employees at Christmas

    Under RTI, you must submit a full payment submission (FPS) on or before the date you pay your employees.

    If you're paying your employees on a different day than normal due to the Christmas break, find out what you need to do on our paying your employees…

  • Date sensitive tax codes

    The new date sensitive tax code option allows you to enter an effective from date when applying a tax code change for an employee.

    This means when you receive a tax code notification from HMRC advising to change the code on a specific date, Sage 50cloud…

  • Tips for your festive payroll

    There's a lot going on in the build up to Christmas and there are some tasks in payroll you only perform at this time of year. With that in mind, we've put together a list of topics you ask us about at this time of year.

    Read more >

  • Important update – Download and install Sage 50cloud Payroll v26.02

    To ensure your software is fully up to date with the latest legislation and improvements, over the coming days, you’ll receive a prompt to install an automatic update when you open the software.

    This means that you must install the update. If you…

  • Customise your Sage 50cloud Payroll desktop

    You can use the Desktop Options to change the appearance of Sage 50cloud Payroll, improve security and assign function keys to quickly open other software.

    Read more >