• ReVamp of Salary payments within Sage 50 Cloud Payroll

    A new look/overall to the Salary and Supplier payments Module. The recent update of making the product faster was a significant step but now if an update were done to keep it looking modern would be a great way to help manage payments to staff. The update…

  • Linking Employee records for multiple roles - To receive payslips on ONE email address

    Currently, we have employees working in two or more different positions within one organisation. As their jobs are in different departments, we need to have separate SAGE records for each of their roles, which means that in order for them to receive their…

  • Audit Report that identifies changes in bank details

    With so much fraud reported there is no way of easily checking if bank details have been amended in sage other than check each record manually against the last bank payment. A simple report that lists details of bank account changes would enable an audit…

  • Report Selections Error - An item with the same key has already been added

    When I open a grouped selection of reports, one of my reports does not load, stating the error above, as seen in the image below. Within the group are a couple of different types of email payslip templates, so possibly this is the problem - but how can…

  • Schedule P60 Publication Date In Payroll When Exporting to Online Services

    In the same vein as uploading payslips, allow a user to specify the publication date of P60 documents when uploading to the Online Services portal. This will save users time not having to log into the portal to perform the action, particularly for multi…

  • A quick way to change multiple employees pension contributions within their employee record

    I spoke to a customer today who needed to change most of her employees pension contributions to various percentages. Currently this information cannot be imported or applied through global changes. Is this something that can be added in future as either…

  • Revamp all the reports within Sage and the Advance report Library

    Over the last couple of years we have seen Post Grad Loan & Holiday changes done but customized reports to help report his is missing. Could do with making new ones and updating old ones.

  • Separate Pay day and processing day

    Salary and Supplier Payments has an utterly ridiculous limitation, which causes problems at Bank Holidays. HMRC advise that the Payroll Processing date should be kept on the same day each month due to Universal Credit ( I can't make them change that!)…

  • Payroll Reports are incorrect

    My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

  • Ignoring Employee List exclude Criteria in reports


    We upgraded our Sage Payroll this month (along with our computers) and it seems a lot of our customised setting were reset (it may have been the way the upgrade was done by IT); one effect of this was that the Employee List Criteria was changed to…


    Hi.  We have an employee who has a CSA against him.  When I originally set this up I didn't put in a protected earnings percentage as his payment was for only a few pounds, but it has now gone up considerably and his wages is lower than usual this week…

  • Email Payslip report - Sage report designer

    Hi All,

    I recently learned how to send a payslip via email (from sage to email) saved as individual payslip pdf for each employee (rather than one file)

    Basically needed to set up email settings with the email type payslip.

    My only issue is the template…

  • Additional Employee Pension Contributions

    An employee wants to make additional pension contributions of a fixed amount on top of his statutory employee pension contributions. How do I set this up on Sage Payroll?

  • Copying Sage 50 Payroll configuration file from old pc to new pc

    Hi Support/Community,

    I have got Sage 50 Payroll installed on old pc and having a lot of companies data which are sitting on the server.

    Now i have got new pc and install latest sage 50 payroll software.

    Is there way that i don't need to do manual adding…

  • Mandatory Payroll Updates


    The last couple of Payroll updates have been mandatory and the user has to install them before getting in to the program. This is fine for people using a PC but on a shared environment such as Remote Desktop Server/Citrix this really isn't ideal…

  • Sage 50cloud payroll V26.01.105 update


    Could someone help me with updates. 

    I have a software update waiting to install, however, it is V26.02.105. My version number is showing as 27.01.105. 

    I am abit confused as to what this update is for if i am on V27. This wouldn't be for the license…

  • Messaging to highlight that pension data hasn't been sent

    I have just spoken to a customer who suggested it would be helpful to have some messaging in the program to highlight when Send Pension Data hasn't been completed for previous processing periods. Can this please be considered for future developments?…

  • Sage Payroll Backup - multi company

    Hi and good morning

    I have a multi company licence, when logged into one of the companies, if I BACKUP does this backup all companies on the multi licence or just the one that I am logged into?

    Thank you for your advice.


  • Year End Date and Week 53

    We process our payroll on a fortnightly basis, next run on Monday 22nd pay date 24th...next one would be 5th April, pay date 7th April. What date should we process our year end and do we have a week 53, very confused!

  • IR35 - processing subcontractor via payroll

    We are currently looking at subcontractor who will fall be inside IR35, can sage 50 payroll include subcontractor and how will this work, I have seen an information sheet for sage 50 cloud payroll and off payroll working rules but it doesn’t show how…

  • Directors NI and Employment allowance


    Sage has recalculated a director's NI and they are due a refund.  On the P32 the employer NI to pay shows as a negative figure and employment allowance is £0.00 so won't cancel it out as I expected to happen.

    I'm not too worried in this…

  • Calculate Salary Sacrifice on Factored pay elements

    What is says on the title.  Currently if you have a factored pay elements a Salary Sacrifice Pension will not be calculated on the factored element.  Allow this to happen.

    Factored elemetns are great to automatically work out the hourly rate when you are…

  • Transferring RTI to Sage 50cloud Payroll

    We currently use sage accounting and have added sage 50 payroll.  I'm in the process of migrating the information over from HMRC RTI and have a few questions:

    1. Once we have migrated the information do I need to do anything with the HMRC RTI? run P32 

  • Improvements to the Portal - change of employee reference numbers

    The online portal needs some improvements. We need to be able to link accounts for employees that have either restarted or moved company within the group. Also, we should have the option for payslips to show either the Employee ref number of their Works…

  • Sage Payroll Report Designer, edited report will not save

    I have edited the preuodate Pension report and renamed it and saved the report, I can find the report and run the report, however when I try to edit the report it opens in report designer but I can not make any changes or save it again.  Just hangs.