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Sage Accountant & Bookkeeper Handbook

This Handbook provides you with a fantastic resource to help you get the most out of your Sage software, self serve technical issues, and improve efficiencies within your practice. The Sage Accountant & Bookkeeper Handbook features the support and training options available to you, our support boundaries and troubleshooting guidance, plus time-saving hints and tips to resolve queries quickly and efficiently.

In order to provide you with a quality service, we would ask that all staff who may interact with the Customer Services team take time to review this document. The Handbook is essential reading for new colleagues who may join your practice and should form part of their training before contacting us in relation to any software queries you may have.

The Customer Services team are here to provide support and the Handbook will provide clarity on their approach. Before you make contact please ensure you review our digital material such as the Sage Help Centre and the Sage Accountant & Bookkeeper Hub, as you may find the advice you require there.

It would be great to hear what you think of the Accountants & Bookkeepers Handbook, please email your feedback to [email protected]

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