Chart of accounts nominal codes blank

Looking for help as I have no idea what has happened.

I've tried to run an up to date profit and loss for this year (year end was October 2019) - it is coming up with 'The report could not be generated. No data was returned for this report.'

So I have had a look into Chart of accounts, which is coming up with default layout of accounts [Partial]. If I click check it comes with a list a all my nominal codes as 'not represented in chart.

Does anyone know why it has done this, or how to get them back into the original format - it's like its deleted everything.

Also if I click prior year P&L it comes up with nothing too.

  • Hi Rosie,

    Thanks for using Sage City.

    I can't say exactly why it would be showing partial. However, the following guide will take you through how to correct this: 11261

    If you want to replace the entire chart of accounts back to default, there's a little bit more involved. The following guide will take you through this: 14378

    Follow the section for 'Copy and replace all COA's from one company to another'. This copies it from demo data, to your live company. Make sure you take a backup of your data before doing this.

    Kind regards,

    Sean
    Sage UKI