Sage HR

SOLVED

Why are new features that are rolled out automatically available to employees?  
I have scaled down Sage HR to only allow employees access to their payslips & P60's whilst I find time to set-up additional features & then I discover they can now change their bank account without a  recipe being in place & I haven't been notified of any changes.

Top Replies

  • +1
    verified answer

    Hi,

    Thanks for using Sage City.

    This feature was brought in back in January. It isn't possible to create a recipe for changes in this field yet, The plan for later this year is for changes in this field to automatically update into Sage 50 Payroll. However, this is just requiring a bit more work in Sage 50 Payroll to be fully implemented. We have fed back to Sage HR developers for this feature to be disabled by default until the integration with payroll is complete. 

    In the meantime, you can disable this field from within your Sage HR settings, using the guide below.

    Enable or disable bank accounts in an employee profile

    When our payroll integration is complete you can then enable this field again.

    If this has answered your question please click Verify Answer.

    Kind regards,

    Oli, Sage UKI

  • 0

    Hi Oli

    Thank you for your response, which has indeed answered my question & I thank you for feeding back to the team about disabling the option by default.  I cannot stress enough that I feel this should be standard process for all new features because rolling out something new to employees before the admin team are able to be prepared is dangerous, I know first hand that employees will naturally use facilities that are there & admin would have no idea that an employee has made a change because (a) they possibly didn't know the feature had been rolled out - as in my case & (b) they're unable to create a recipe to capture it's use.

    I appreciate the feature was rolled out a while ago but I have been running a trial on just 3 employees whilst my Director becomes comfortable with the process & to test that all access, other than payslips & P60's are disabled, so that I can learn, set up recipes, test & roll out other features, as & when my timetable permits & as such, I have only just seen it.

    In addition to disabling the feature, I have created an announcement to remind all employees to continue our current processes for changes of data, just in case another feature becomes available to them on Sage HR in the future that we as a business are not ready for.

    Thank you again for your answer & grumble over!

  • +1 in reply to JAS
    verified answer

    Hi,

    No worries, thanks so much for the feedback. 

    Great use of the Announcements feature! Handy tip, you can also pin that announcement to ensure it is always showing at the top, even if further announcements are created.

    Quick favour also, just so other people reading your post know this answered your query if you click Verify Answer that would be much appreciated Blush

    Kind regards,

    Sage UKI