Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Yes. Shut down when running 'Update records'. Logged in again and the files have been updated
Yes. Shut down when running 'Update records'. Logged in again and the files have been updated
Hi Ann,
We have released anew update today available for download to correct the closing issues.
please use this article to download the latest update
Thanks for the link, I haven't done this yet as a was in the middle of processing Week 1. I have just processed Week 1 and it didn't close unexpectedly.
Hi Ann ,
the closures are not every time and do seem to be a combination of factors but we have identified the key program one and fixed in the update, so please do take it when you get chance but we appreciate getting payroll done is priority
*Community Hub is the new name for Sage City