Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Hi Lorraine,
Thanks for using Sage City.
I wondered if you used Sage 50 Accounts as well? If you do it could be the issue documented in the following article >
If you don't use Sage 50 Accounts I would recommend creating a quick backup, logging out of the software and installing again as Administrator. To install as administrator you can right click on the shortcut and choose Run as Administrator.
If this has helped, please click More > Verify Answer.
Regards
Andy
Sage UKI
Can someone at sage confirm they are looking at this and going to fix it? It took me 5 hours to do a 30 minute payroll yesterday. So far today 30 mins in and not even got on second employee to enter payments. Its not feasible to work like this.
Can someone at sage confirm they are looking at this and going to fix it? It took me 5 hours to do a 30 minute payroll yesterday. So far today 30 mins in and not even got on second employee to enter payments. Its not feasible to work like this.
Hi Katie, We are working on a couple of scenarios where we have seen some customers report a closure of the program using enter payments. We should have an update available very soon, can you email me directly on [email protected] so i can pick this up for you.
*Community Hub is the new name for Sage City