Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Anyone experiencing issues with latest update, it appears to be randomly kicking users out and closing programme?
Hi, yes experiencing this too. Since the V29 update, it keeps randomly kicking me out of Sage payroll and closing the programme (it's never done this before). It forces me to log back in again. Have others experienced this, and are there any solutions?
Hi, yes experiencing this too. Since the V29 update, it keeps randomly kicking me out of Sage payroll and closing the programme (it's never done this before). It forces me to log back in again. Have others experienced this, and are there any solutions?
Hi Helen,
Thanks for using Sage City.
If you use Sage 50 Accounts, I would recommend looking at the steps in the following article which have been found to resolve similar issues to the one you describe: Open article >
If you don't use Sage 50 Accounts, as above, I would recommend creating a quick backup, logging out of the software and installing again as Administrator. To install as administrator you can right click on the shortcut and choose Run as Administrator.
Regards
Andy
Sage UKI
Hi Helen,
We have released anew update today available for download to correct the closing issues.
please use this article to download the latest update
*Community Hub is the new name for Sage City