Hi Lynne,

Thanks for using Sage City 

I notice this query hasn't had a community response.

I'm sorry for any difficulties you've had completing the Captcha security checks. Unfortunately, where the Captcha window is displayed this cannot be disabled, as it appears when your software interacts with online resources and systems outside of the payroll software.

If this has answered your question please click More > Verify Answer.

Regards,
John Howells
Sage UKI

The captcha still isn't working and having to skip it each time I change from one company to another, my security is quite adequate and if this isn't working anyway why is it still there? It takes so long to log into each company that I have to switch between several times that wages day is a struggle. For the amount I have to pay, this shouldn't still be an issue!

The captcha still isn't working and having to skip it each time I change from one company to another, my security is quite adequate and if this isn't working anyway why is it still there? It takes so long to log into each company that I have to switch between several times that wages day is a struggle. For the amount I have to pay, this shouldn't still be an issue!

Hi Sarah, 
please email me directly at [email protected]  as  i can switch this off for you.  
regards

Steve