Hi Lisa, 

Thanks for using Sage City. 

When you say that you are getting synching issues, do you get a particular message at all? 

There is no reported bugs regarding the data synchronising, if your program is asking you to sync regularly I’ve advise to ensure your Internet Speeds meet our minimum requirements across all sites that use Sage. Those are: download = 4mbps, upload = 2mbps. 

Those can be checked at www.speedtest.net 

If your Internet speeds meet or exceed those, I’d advise to refer to our guide on performance issues within the program to determine the cause. 

Regards, 

Lauren Tremble

Sage UKI