Sage MTD Submissions Module Could Not Find Data

Good afternoon,

I have used the submissions module a few times now with no issues for a group submission but I have come to use it again and it is having issues finding data. I have been to settings and made sure that the location of submission files is correct but it keeps trying to pull the data from a different source. I have uninstalled and reinstalled the software but it just appears to remember what happened before.

Please may somebody offer some assistance. 

Kind Regards


  • 0

    Hi Harry,

    Thanks for using Sage City. 

    Are you able to explain what happens when you try to use the MTD submissions module? 

    If you receive an error message, can you respond with the exact wording of that message for further assistance, or you can go to and then select Sage 50cloud Accounts, where you'd then be able to type in the exact wording. 


    Lauren Tremble
    Sage UKI