Sage 50 does not show last cost price correctly.

SUGGESTED

Hi

I need a way to identify where the "Last Cost Price (Standard)" of a product, does not match the actual last cost of the most recent purchase order.  We have identified that Sage seems to get it wrong, and I'm told the solution is to compress the data more frequently as needed.  Aside from this last part being one of the most ridiculous Standard Operating Procedures Sage support have given me to work around a clear bug, I need to be proactive, and have a Sage itself tell me when it's figures are not matching, and exactly which ones.  The only way I can envisage this is running a daily query or report that looks at each of the products last cost price, and compares it to posted purchase orders, and reports items where there is a clear difference.  Any pointers, because I've been left to my own devices with this latest bug. I have over 7000 products, and no confidence that Sage is giving me accurate valuations.

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    SUGGESTED

    Hi,

    Thanks for your post.

    The last cost price is taken from the last entry that's been made from a purchase order, an opening balance, an adjustment on the products record or a global change applied in the software.

    If the value changes or is unrelated to the items mentioned that can change the price then in the first instance I would recommend checking your data to make sure there is no corruption. If the data is all fine then I would recommend contacting Sage Technical Support for further investigation. Feel free to mention that you have raised this issue in Sage City as well.

    You can contact Technical Support here > on clicking 'View other contact options' the Chat and Telephone options are presented.

    Regards

    Andy

    Sage UKI


  • 0 in reply to Andy Rickeard

    Hi, thanks for the reply, but it isn't really answering my question, just telling me to do what I've already done.  Support have already confirmed this is happening, and their solution is for me to run the compression tool to fix it "when necessary". There is no corruption.  Basically, I have to notice that it is wrong and fix it myself.  I pointed out that I have over 7000 products to monitor and was told "Sorry about that".  So I'm still left with finding a way to report when last purchase prices on the product item are wrong, so I can manually change it.

  • 0 in reply to Marky B

    Thanks for coming back. I've sent you a direct message so we can make arrrangements to look into this further for you.

    Andy

  • 0 in reply to Marky B

    Hi, Did you get an answer to this? I am have the same problem.

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