Sage closing when running the Recalculate departmental actuals

SUGGESTED

Hi,

My customer is running Sage 50 accounts professional v28, after year end the departmental actuals are incorrect so they run the recalculate departmental actuals but the system keeps closing during the process.

I have taken a backup across and run on my v28.1 but still the same. I have run a check data and no errors. Splits are 581619 and Headers 580711. Budget method is Advanced: Department in-depth.

Has anyone experienced something similar or have any ideas how to get this to run through without crashing?

Thanks

Louise

  • 0
    SUGGESTED

    Hi Louise,

    Thanks for using Sage City.

    I would recommend using the Data Management facility to run through the Clear Audit Trail routine. To access this open Tools > Period End > Data Management. Then attempt the recalculation again.

    If this has helped, if you get a moment, please click More > Verify Answer.

    Regards,

    Andy