• Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Disputed invoice with no "d" alongside it when get partially paid

    When invoice is placed in dispute, normally "d" appears alongside it, however for some my customers and suppliers it disappear when invoice is partially paid. It should show "dp" , however it only shows "p". When I go to disputes, the reason is there…
  • Sage 50 Cloud accounts how to find unposted invoices

    Hi all, I am writing a basic system to automate chasing of invoice payments from customers so they get an email prompting them to pay outstanding invoices. I am struggling with v28 SDO to collect invoices that have not been posted Can anyone give…
  • Report Designer

    Hi, Could you tell me, is it still not possible to join SOP_ITEM and INVOICE_ITEM within Sage 50 Report Designer? I have tried and can't seem to get it to work. I know it was a know issue years ago, but I would have thought Sage would have fixed it…
  • Adding my account number with a customer onto an invoice

    I'm new to sage, so this may be obvious but I can't find out how to do this. I have created a customer, and when I invoice them I have to include my "supplier reference" they give me on all invoices etc. This reference is longer than the reference field…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Duplicate Invoice VAT Reverse Charge problem

    We often duplicate previous invoices so the description, nominal, department, etc remain consistent throughout the project. This is now no longer possible due to the way the VAT reverse charge has been set up. As there will always be numerous lines…
  • Email Invoice Problems

    Hi all, I'm trying to set up Sage 50 Cloud to email invoices and statements directly to Customers. I use Outlook365, which is set as my default email provider and I work with Outlook already open. If I try to send an invoice by email, it comes…
  • Reprinting Sales Invoice

    Hi, I need to amend and reprint an old sales invoice on sage 50 cloud, but the invoice is not currently showing on the 'Invoices and credits' tab, I can only see it in the 'customer activity'. Any idea how I can do this?