• Remote users can't see memorised journals after reuploading company to Remote Date Access (Sage Drive)

    I had to reupload and reshare the company cloud data with all users (long story). After doing so, remote users complain that when they go to 'Nominal codes>Journal entry>recall', they can only see the default journal templates - not any that have been…
  • What is recommended for the "Main Site" ?

    Hi folks, I've inherited an incomplete Sage 50c rollout and I'm having a bit of a hard time getting my head around how Sage manages the dataset. I foolishly assumed that, being the Cloud version, all company, account and user data was stored centrally…
  • Sage 50 and Sage Drive Problems

    Following a recent data corruption in sage 50 linked to SageDrive and discussions with the support team I have discovered that Sage can corrupt its data if your internet speeds drop below the required minimum. I was told that the corruption is my error…
  • How do I stop a user from connecting to a now non existent sage drive?

    I have removed the companies from Sage Drive and set all users to work from a local data file but one user upon opening Sage 50 Accounts it gives a cannot connect to sage drive error. I have tried to press disconnect but the only options I get then is…
  • Problem Sage 50 looking to contact Sage Drive although not using Sage Drive..?

    Hi, hoping support can help on this When opening Sage 50, it prompts with a window "Sage Drive - Processing, please wait" I have done few items Sage Support advised last week, restart services/flush DNS/clear out old .S50 files etc. which solves…