• Email setup Sage 50

    Good morning, Hope you can help me. I am trying to set up Sage 50 so I can send e-mails with the small things out of it, but I do not seem to be able to. I choose the e-mail provider Customs as I am trying to connect to Office 365, I am setting up…
  • CIS Monthly Return Submission Error

    Hello, Having spent hours on the phone to sage they are saying its an HMRC issue not sage. Error as follows:- Error: 5012 Message: cvc-type.3.1.3: The value '355350211' of element 'CRN' is not valid. Error: 5012 Message: cvc-pattern-valid: Value…
  • Can't Create Credit Note Due To Negative Line On Invoice

    I created a Service invoice to an insurance company, which includes a negative line, where the policy holder's excess has to be removed. I now need to create a Credit Note against that invoice but it won't let me because of the negative line. I get this…
  • Client Administation

    I have a client that has gone into administration. I have provided consultancy services without being paid for this work; it is very doubtful of payment. How do I post this into Sage 50 accounts to write off the debt and recover the VAT I already paid…
  • Resize "Customer/Suppler Record"

    When in customer/supplier records I select a few and go one to the next checking info but it cuts off the bottom of the pop up with the arrows unless I go full screen but I need to use it split screen. How can this be fixed? What's happening: What…
  • Shrink "Batch Supplier Invoice" pop up and other pop ups

    When in sage and click "Batch Invoice" the pop up opens and takes over the whole screen. I have made it as small as allowed normally but its still overtaking my screen and I need to use it split screen on a pc. Tried the windows shortcut window + arrow…
  • SAGE 50 Accounts V30.0 Bank Feeds

    Hi, We use the bank feeds section within SAGE 50 to connect to Virgin Business Banking, but since the new update to version 30, we are unable to connect to the bank. There is options to connect to the Virgin credit card, savings, and current but not…
  • how to remove Multi Lines on Invoice

    Hi all, For some reason when we raise an invoice in Sage 50 Accounts Essential, each line has an individual transaction number - how can we remove this so that on statements etc its only showing one invoice due with the total amount and not individual…
  • Bankfeeds

    Hello We started using Bankfeeds in November, when we open it it still has items from December sitting in the bank transactions column. Why would this be? We have reconciled the bank accounts at the end of each month. THanks Lynn
  • Invoice Printing - retain line order, as input

    I have a problem with the lines of my invoices printing in a different order to the order they were input. For example, I'll list the items and price per item and then add a line at the end for the delivery charge. When I print the invoice the lines are…
  • Changing laptops

    Hi Just bought a new laptop but wondered how to get all my software and companies over safely
  • sage login down

    21/3/24 why can't i log in what is the problem with sage today?
  • Adding retention on invoices

    Hiya Using sage 50 accounts, setting our system up and customising the layouts. How do I include & show retention being deducted on the invoice?
  • Advanced Budgeting Department In Depth forecast report

    Is there a way to report on the forecast figures that can be entered in the Advanced Budgeting tables?
  • Upgraded to V30 and can't find any attachments/Favourite reports etc

    I have had a nightmare installing V30 from v29 - after uninstalling and re-installing a few times, finally my Sage 50 is working again ... but I have no attachments from previous years, or records of previous bank reconciles or reports that I had created…
  • chart of accounts structure: creating new codes as Sub-accounts by adding digits to the 4 digits generic or title nominal code already set on sage50

    I would appreciate help on chart of accounts structure on sage50, to be able to classify separately different kind of items. I would like to learn the best way to create sub-nominal codes, therefore, to know if adding one digit or two, to a generic nominal…
  • Notification of Vehicle Arrival (NOVA) Vat Liability

    I have recently imported a vehicle to NI from EU, submitted the NOVA and have received word of a VAT liability. What is my best way to account for this? Just add as an adjustment to Box 2 and Box 4 of the next VAT return, or are there journals I should…
  • Sage Customer Payment Due From settings

    I've just noticed that the Sage V30 update has changed all the customer records to 30 days from 1 month after invoice date. I tried to make batch changes to 30 days after invoice date but it won't change. I tried to make batch chnages to 0 days from…
  • Leaderboards are now live for Sage 50 Accounts

    We're launching a new program in Community Hub to highlight, recognize, and show our appreciation for your contributions. Leaderboards will award points for being an active participant, keeping Community Hub a vibrant and helpful resource. As we start…
  • Purchases order from Autoentry

    If I submits an invoice to Autoentry and includes the PO on it, when the invoice appears on Sage, does it show a link to the PO?
  • Layout Bug in V30

    Since updating to V30 there appears to be a strange bug that has appeared when Exporting or Printing Invoice layouts. It appears that conditional formatting is not being correctly respected for 'Suppress Print' and 'Visibility' on items. It also appears…
  • Show Department names rather than Department numbers on report page headers criteria, possibly with a sub report

    I'd like to be able to see the department name instead of the number in the selected criteria shown in the page header. Currently I see "From '2' to '3' (inclusive)", or "All", or "1, 3, 4", depending on how or which departments I select to be included…
  • ODBC version in v30?

    Hi, Can someone please explain to me why in 32bit version of Sage, there's a 64 ODBC .msi and in the new 64 bit version of Sage v30, there's 32bit version of ODBCs .msi? Am I missing something? Thought this would have to match the OS and architecture…
  • IM014 Error when running reports

    When I export a report I get an error message. "ERROR [IM014] [Microsoft][ODBC Driver Manager] The specified DSN contains an architecture mismatch between the driver and application. Can anyone help?
  • Data Checker on 50 Accounts v30

    Hi all As per the title, after upgrading the data on the file server it went to do the data check and I got a variety of the below situiations (see pics). This happened on 4 different data sets. I have tried checking the data from muliple PCs including…