• Missing Description/Comments Lines When Generating A Purchase Order From A Sales Order

    Hi, I am having an issue when trying to generate a PO from a sales order. We use all 3 of the lines available to write a description of our products. (Description, Comment 1, Comment 2). So when we generate a PO only the first line is transferred…
  • Know more. Grow more. - Support is just a click away

    Introducing our new help feature. Award winning support at your fingertips, wherever you are. Find the answers you need, fast. With Sage, you don't need to go far to get the help you need. Get relevant, tailored, in-product support instantly in just…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Email help for old version of sage

    Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…
  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • May Support Bulletin now available!

    The latest edition of your support bulletin is now available . Packed with hints and tips to help you get the most from your software, why not have a quick read today? Topics include: New release coming soon...what's included? Customer invoices…
  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you. Discover simplified guides, support hubs and much more, so everything you need is just one click away! Read more >…
  • Free - live - 50cloud Accounts webinars

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. In addition to watching the live demonstrations…
  • Popular articles in the Sage Knowledgebase this week

    Check which customer invoices are due this week Check supplier invoices due this week Create a custom alert for a customer Check for duplicate transactions UK VAT Return label changes in April 2021 Help us drive improvements. If you find an…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Q&A Live - What's on....

    Sage Q&A Live is our award-nominated support channel. During the session, you'll be able to ask any question you need - whether it's advice, technical support, demo requests, or general information. We've updated the timetable for our Q&A Live sessions…
  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi, I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…
  • Deleting transactions

    Hi Sorry if this has been asked before - I have had a look through the previous questions but can't find what I'm looking for. I'm not trained in accounts, I use Sage for our family-run business so apologies if I'm asking silly things :) When reconciling…
  • January Support Bulletin - Out now!

    The Sage 50cloud Accounts Support Bulletin is available now and features: New look Help Centre - coming soon Help with tax codes post-Brexit Coronvirus help and support Sage 50cloud Accounts v27.1 Self Employment - Income Support Scheme …
  • Popular articles in the Sage Knowledgebase this week

    Record money received in Sage Accounts Hide deleted transactions in Sage 50 Accounts How can I check my audit trail for duplicate transactions? What happens when you run a year end? Add bank details text to your invoice layout Help us drive…
  • Follow us on Twitter.......

    For the latest product information, hints, tips and new articles to help you get the most from your Sage software, follow us on Twitter: @askSageUKI Recent tweets include: Report Design support Q & A Live hub Connect your Payroll and Accounts…
  • 5 quick wins in Sage 50cloud Accounts

    Sage 50cloud Accounts is packed with features to help save you time and keep your accounts in order. We've picked out 5 quick tips that have proved very popular with our customers. Click an item below to find out more. Shortcut keys - Using keyboard…
  • Free Live Webinars

    If you're new to Sage 50cloud Accounts, join one of our free webinars to learn how to set up your software and get up and running. We'll help you get the most from your software and start saving time from day one. Register now >
  • Sage Q&A Live for life

    We Are Here For You There is a lot of uncertainty in the world right now, but one thing is certain; Our T riple Award-nominated support channel is still your go-to place for help and advice. We understand that the way people work has adapted, and you…
  • Help at your fingertips

    In these difficult times, we remain focused on providing you with excellent service and support and we thank you for your continued loyalty. Don't forget, whatever your query, our fantastic Help Centre is just a click away. That's also the place…
  • HOW CAN I IMPROVE PRODUCTIVITY IN DISPATCH & COURIER INGRATIATION FOR MY WAREHOUSE

    I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program. this is so slow and not automated..... This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells…
  • Q & A Live just got even better!

    We’re here to help! Our triple award nominated support channel just got even better, so that we can support you at our absolute best we’ve created a schedule so you know exactly what’s going in the world of Q&A. Find out more >
  • Engage with Sage - Find the help you need

    When it comes to supporting you and your software, Sage offers a variety of support options to suit different situations. You've already found Sage City, and we hope it gives you the solutions and ideas you need, however there are other help channels…
  • Supplier Activity allocations

    FormerMember
    FormerMember
    I have taken over the Accounts Payable dept at my company and it appears we have a number of misallocations of transactions on several supplier accounts. Is it possible to search ('Find') in the Supplier Activity page for a specific transaction? And I…
  • Sage Help Centre – CIS. We need your help!

    We're constantly adding to and improving the Sage Help Centre . The next topic to be added is the Construction Industry Scheme (CIS). If you currently use the CIS module in Sage 50 Accounts we’d love to hear your thoughts about what this topic should…