• Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi, I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Year end Foreign Debtor revaluation

    Hi, I am trying to work out how to revalue the outstanding Foreign Debtor account balances at the year end (the bank balances, we know how to do!)? Has anyone done this? We are new to Sage, when I spoke to Support, they told me that we would need…
  • Price Increase on Recurring Invoices

    FormerMember
    FormerMember
    We have over 60 recurring monthly invoices and we need to increase the price of the subscription. Is there a way to set up sage so we update a price list and it updates all the recurring items?
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
  • Issue with Sage communicating with Outlook 2016 when sending invoices

    I am getting extremely frustrated with Sage since we upgraded to 50c Professional. We're having numerous issues but currently the main problem is Sage shutting down every time I try to email invoices. I have uninstalled all out of date Anti Virus Software…
  • S2

    Hi all, I am trying to find a report or list that shows me every single 'S2' that has been inputted on a sales invoice. Is this possible or there isn't a record kept of it? Many Thanks,
  • Sales Invoices corrupted

    Two customer invoices produced in 2015 on Sage do not show the correct data. The invoices are showing on the correct customer record but when I drill into them to reprint them for the customer, they are showing completely different data. One of them is…
  • how can I un-do update invoice please ?

    how can I un-do update invoice please