• Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • GDN Print , It brings up every delivery note

    When I try printing a GDN from the despatched tab on a sales order it brings up every single delivery note on the system, not just the one that I'm in the sales order for. how can I change this please ?
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Specific CSV sales report export report headers

    Hi, To import orders to our new warehouse system we need to export them from sage as CSV files with headers. CSV file headers have to be exact and some of these include a space. In the report designer I can choose to Generate Header Row and headers…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • VAT Reverse Charge - credit line on Sale invoice

    When sending a service invoice, we show the deduction of retention on the invoice which goes to a different nominal code to allow us to control the amount outstanding for retentions held. I have just tried to create this but sage will not allow it …
  • Access Denied

    Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file. Anyone get any other suggestions?
  • Deleting transactions

    Hi Sorry if this has been asked before - I have had a look through the previous questions but can't find what I'm looking for. I'm not trained in accounts, I use Sage for our family-run business so apologies if I'm asking silly things :) When reconciling…
  • HOW CAN I IMPROVE PRODUCTIVITY IN DISPATCH & COURIER INGRATIATION FOR MY WAREHOUSE

    I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program. this is so slow and not automated..... This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells…
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Merge two companies into one

    Hello, I have the task of merging two companies into one. We are incorporating the operations of one company into the other. Basically one side is online sales (B2C) and the other is business sales (B2B). I want to take all the products, suppliers…
  • Old Invoices Somehow Resent By Email

    Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…
  • HP Journal - 'deposit contribution'

    Has anyone come across dealing with a 'deposit contribution' when producing a new vehicle purchase journal? The finance company has deducted it from the outstanding balance without reducing the VAT on the original purchase price. Any ideas where to credit…
  • Problem with edited VAT reconciled transaction

    Hi! I have managed to edit the nominal code of a transaction that was reconciled for VAT and included in a past VAT return. Now both the cancellation of the original transaction and the corrected transaction are showing up as unreconciled for VAT. How…
  • I have no menu when I log into sage?

    Ive just downloaded sage 50 and entered the account details, now when I log back in I have no menus? ive tried uninstalling and reinstalling but doesn't help.
  • how can I un-do update invoice please ?

    how can I un-do update invoice please
  • Sage Accounts V24 Application Hangs with SBDDesktop.exe Has Stopped Working Only On Windows 10

    Could someone please give me some guidance on the issue below please? I have an ongoing problem with Sage Accounts Ver 24 client installed on new PCs running Windows 10, the PCs are fully patched and on the latest Win 10 release. Users can log into…