Not Planned

Thank you very much for taking the time to tell us about your idea to improve Sage 50cloud Accounts, or to comment on another user’s idea.

Sage are currently reviewing all of the ideas from our customers with the view to include those that have gained the most votes in a future release.

Unfortunately, since posting your wish it has not gained enough support from other members for it to be considered for inclusion in a future release.

To see what we currently have planned, please take a look at all the ideas with the status of Currently ‘Coming soon’.

Last Contact date and type on list of Customers chase debt screen

Only recently started to use SAGE to generate letters. Once letters are generated there's a pop up asking if the communication tab for the customer is to be updated.

If you select 'yes' a record of a letter being sent is generated on the customer's communication tab.

However no automatic 'follow up' date is generated so you then have to go into the each communication to put one in.

It would be helpful if columns could be made available in the 'Chase Debt' tab which showed the date of the last communication and the type e.g. 16/6/20 Chase letter 1. Also if a default follow up date of say 7 or 10 days hence could be recorded when the communication is updated.

This would help to structure the debt chasing process.