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Brian Hays

Error when submitting VAT return

Posted By

I am having problems submitting my first VAT return online via Sage 50.

I have registered with HMRC & received the confirmation email to say I am now able to do this.

I get the following error....

0 SgESub.dll SubmitRequest Unable to send request. Cannot open internet connection. 12007

I have checked everything in this article re firewall/proxy server.

https://ask.sage.co.uk/scripts/ask.cfg/php.exe/enduser/std_adp.php?p_faqid=27321

The progress window looks as if  something is happening. It says establishing connection, loading data, submission complete. Then I get the error.

Help please!

Parents
  • 0

    Is this an MTD VAT return?  What you describe (establishing connection, loading data) sounds more like the old pre-MTD method. The new system takes you to a message that starts off talking about MTD, then an HMRC screen telling you to authorise Sage to interact with HMRC.

    If you are on MTD, go to Settings/Company Preferences/VAT and check that the Enable MTD box is ticked. Only do this if you are sure you are registered as it can't be undone.

Reply
  • 0

    Is this an MTD VAT return?  What you describe (establishing connection, loading data) sounds more like the old pre-MTD method. The new system takes you to a message that starts off talking about MTD, then an HMRC screen telling you to authorise Sage to interact with HMRC.

    If you are on MTD, go to Settings/Company Preferences/VAT and check that the Enable MTD box is ticked. Only do this if you are sure you are registered as it can't be undone.

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