• Closing Old Accounts, unallocated entries, different VAT codes

    Hi All Another, whats the best way to do something that should've been done right 5 years ago question. I want to close an old customer account, but I can't because there are open entries. I have an invoice from 2018, T9 tax code which was paid…
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Retentions Receivable

    How do I account for retentions receivable please? Do I invoice the customer the full amount and credit the retention value? And then re-invoice the retention value on the due date? What N/C would these go to?
  • Best way to do accurate weekly Reports on purchases

    Hey everyone, Here's the scenario: My company gets invoices every day, and we want to do reports each week for how much we spent on invoices for the week before. However, sometimes an invoice may arrive a week late (or more). What would be the…
  • Show Minus sign on credit notes (-)

    Would it be possible to show a minus sign on credit note values? This would be helpful to our customers to help them clearly identify if the document is a credit note, rather than an invoice. Thank you for your input
  • Adding 'credit note' to Subject line of emails

    Hi all, We email our invoices and credit notes to our customers, which all works well. However, for the credit notes the subject line states "Invoice ###### ". Is it possible for this to automatically change the email subject to Credit Note? Many…
  • Favourite Layouts

    I have found on occasions I have lost all of my favourite layouts. This has occurred when I have upgraded to a new PC or maybe when I have had file corruptions within windows for example with my desktop, profile., etc. I would like Sage to create…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Attachment of files to a customer invoice

    New to the group, sorry if this has been asked before. The was a recent update on Sage 50 Accounts which is: " Adding attachments to supplier invoice and supplier credit transactions " which is great. My question is there any plans to allow us to…
  • [Report Help] Invoice Summary to not take 'Credits' into consideration?

    Hi, I am running a report in the Invoices and Credits section of Sage 50 Accounts Professional. This report gives me the following information: A list of the products sold for that month itemized in alphabetical order The net amount made from…
  • [Report Design] How to show net value of invoices broken down in months

    Hi, What is the easiest way to get my custom report to show a breakdown of net values for invoices by month? See image below for reference: Kind regards, Danny
  • Can sage automatically drop vertical to a new line instead of moving horizontal?

    Hi, We as a business are currently using sage for all of our invoicing and accounting. when creating a new invoice is there any way to get sage to drop down to the next line rather than moving across to the next one? Any help would be greatly…