Sage 50 Accounts

I remember with previous versions of Sage 50 it was possible to send emails with any MAPI compliant email cllient. This no longer seems to be the case, the only options that are listed in Email Defaults are Microsoft Outlook and Webmail. Trying to…

Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…

My emails have just stopped sending , getting error saying “error with address please check windows event log”. , nothing has changed on my computer or network and all settings on email defaults and on each actual report all look ok.

Hi all, We email our invoices and credit notes to our customers, which all works well. However, for the credit notes the subject line states "Invoice ###### ". Is it possible for this to automatically change the email subject to Credit Note? Many…

We send invoice emails as pdf attachments to our customers. Typically we don't get many issues. However, for a long time a seemingly random number of customers do not receive emails from our main account sender. The sending email address is in this…

Hi all, I'm trying to set up Sage 50 Cloud to email invoices and statements directly to Customers. I use Outlook365, which is set as my default email provider and I work with Outlook already open. If I try to send an invoice by email, it comes…

Hi, Very new to the application so apologises if this is a daft question. We have recently set up a new company, which is working fine, we are now planning to set up another company, using basically the same settings as the first company, except that…

When I am sending statements by email, Sage attaches the PDF but puts the following automatic text in to the body of the email: "Your report is attached in PDF format. To load the report, you will need the free Adobe® Acrobat® reader, available to…

Hello Two users accessing Sage on different machines One wants to send invoices by email immediately Other one wants to send emaIs to inbox so they can be edited before sending. At the moment if one user changes email sending setting it affects…

Hi, One of the computers in our company is giving the following error when emailing an invoice (this happens for other documents on that computer as well): Error with the address ****@*****.com : Unknown Error. Please check the Windows Event Log for…

Up until a couple of days ago we were sending all invoices from sage 50 accounts via outlook 2007. Each invoice email would sit in the outbox for 1 minute as per the rule that we implemented into outlook 2007. NO CHANGES HAVE BEEN MADE Yet now when…

I have now wasted the entire day on this so I'm really helping someone can help me... I run Sage Instant Accounts V21 and Outlook 2016 via an Outlook 365 subscription. All 32 bit as far as I can see. I'm on Windows 10. I also have a gmail email account…

After ungrading to v24 some of our reports are not as they were. Specifically, the Remittance Advice to Suppliers does not have the correct wording in the body and when the email is produced it is addressed to PURCHASE_LEDGER.EMAIL instead of the supplier…