• PRODUCT ACTIVITY STOPPED RECORDING ON SOME PRODUCTS

    When I open a product in the 'Products and services' tab, the product details screen shows the correct last order date and quantity but in this doesn't match with the most recent GO/GI in the 'Activity tab' which seems to have stopped recording GI/GO…
  • Page count on reports

    Is it possible to display a page number in a report that displays the count pertaining to each individual company within that report? i.e. Is it possible to reset the page count for the next company within the same report? For example, Company AAAA…
  • Missing Description/Comments Lines When Generating A Purchase Order From A Sales Order

    Hi, I am having an issue when trying to generate a PO from a sales order. We use all 3 of the lines available to write a description of our products. (Description, Comment 1, Comment 2). So when we generate a PO only the first line is transferred…
  • This order contains an inactive item.

    Hi All I have a couple of old PO's that I want to cancel. However both are saying that I can't cancel or alter them as they contain an inactive item. However they don't! I have checked line by line and every item is a current active one. The supplier…
  • Sage 50 Accounts Professionall v26.3 doesn't appear to support MAPI email clients

    I remember with previous versions of Sage 50 it was possible to send emails with any MAPI compliant email cllient. This no longer seems to be the case, the only options that are listed in Email Defaults are Microsoft Outlook and Webmail. Trying to…
  • Batch Booking In

    Good morning Community Is there a way to book in batches of goods. We received pallets of goods that could be 10 pallets of 100 and 1 pallet of 65. At the moment we are booking as a total figure. Can you book goods in to reflect pallet quanitites…
  • Yesterdays date is NOT 28th Nov.

    We log out of Sage every day, today I wanted to check all accounts were synced but all transactions I processed yesterday (29/11/2023) are showing as 28/11/2023! Is this just a glitch in the matrix that will rectify itself during the course of today…
  • Scheduled Backups not working

    Since installing version 28 in August 2022 my scheduled back ups to my One Drive have stopped working. I can also only do manual backups by restarting my laptop. If I am logged in for a couple of hours both my data check and and my back up sit at queued…
  • If Statement

    Hi I'm trying to write a IF statement to state IF SALES_ORDER.NOTES_1 , SALES_ORDER.NOTES_2 or SALES_ORDER.NOTES_3 is populated show 'SERIAL NUMBERS' but if not populated leave blank. I have tried the one below but serial numbers is showing when…
  • VAT Deregistration UK

    We recently deregistered for VAT and I have followed all of the actions on the Sage advice in relation to VAT deregistration. However, on Company Preferences although I have deleted the VAT reg number the instructions do not say whether I need to change…
  • Aligning nominal ledger codes across companies

    Hello, I've just started with Sage 50 Accounts / Sage City so apologies if this is a silly question... I'm looking at multiple companies and they use different nominal codes in the different companies, is there a way to align the companies so that the…
  • Default Dates

    When we open up any date generated list (Suppliers / Customers / Activity / Communication etc) the default date range that appears in 01/01/1980 - 31/12/2099. For some of our older and more active accounts this results in a huge amount of data being returned…
  • Sage v29 / Outlook 365 latest update - Failing to send POs and Invoices

    Hi, I've battled with this for a week now and I'm rapidly losing enthusiasm... I cam into work last Monday to find that Excel had ran into an unexplained issue. It resulted in me uninstalling/reinstalling office. I now have the frankly awful new version…
  • Advanced Budgeting Department In Depth missing Actual figures v29

    I am trying to set up Advanced Budgeting retrospectively. On the budget entry screen the sales Actual figures are missing for the first two months of the financial year (starts July). However, purchase Actual figures are present. If I post a dummy…
  • Instructions for BOB 50?

    Good afternoon ! Please tell me where it is possible to find detailed instructions for the BOB 50 program? In particular, data on loading reports into the program is needed. Thank you !
  • Error 'The archive VAT return was created after reconciliation' or the VAT Detailed report is incorrect - UK only

    hi RE: Sage 50c Accounts. once the VAT returns is completed and you click on one of the boxes and look for a detailed report on say T9 - nothing is there. I keep on following the article in the link below - but does any one know if there is a permanent…
  • Remote Access Data

    Hello, I have an issue where I can't download a company because I already have the remote access data installed but when I go to the company list I don't see the company. Is there a way to find the remote access data folder so I can delete it or is…
  • Sage 50 Bank Reconcilliation fails to reconcile I suspect due to large amount of Reconcilliation data.

    Sage 50 Bank Reconcilliation fails to reconcile I suspect due to large amount of Reconcilliation data. I had a message from a report that identified that the reconcilliation data was too large and the bank rec loses the reconciled transactions. Sorry…
  • Customer Advance Payment

    Hi, One of our customers have paid us upfront for a number of projects. How would I account for this? They want an invoice to make the payment. So would I raise a liability N/C and raise the invoice to that N/C instead of sales. And then at the…
  • Automatically blocking supplier invoices when posting

    We use the blocking function for all invoices when originally posted. This is a manual process so could be prone to human error. Is there a way to turn this on to happen automatically? This could avoid paying an invoice which hasn't been approved internally…
  • Sage 50 Accounts - API documentation

    Hi there, I couldn't find any API documentation for developer. Would be helpful if someone could share one if it's available. Thanks.
  • Sage 50 Accounts - Data Service Suddenly Stopped Working

    I've been running Sage 50 Accounts on a Windows 10 network successfully for many years (from V26 to V29). A few days ago, I discovered I could not access the data on my "server" from my laptop. I get the error message "It's not possible to contact the…
  • Bank Feeds

    I use SAGE 50 Accounts but my client does not. I do not have access to their bank. Is there anyway I can send the client a link so they can authorise the bank feeds? Thanks Sarah
  • Sage 50 Accounts server installation issues

    We have tried to download the Sage 50 program on our company server and it is saying the following. 'Your computer uses an operating system which is not compatible with this software. Supported operating systems: Windows 8.1 / Windows 10 (build 1607…
  • Automate booking process

    Good afternoon, We are a financial training company and we are selling online training courses / webinars. Currently, if a client books a course on our website, they are able to request an invoice and make the payment later via BACS or credit card…