Sage 50 Accounts

I remember with previous versions of Sage 50 it was possible to send emails with any MAPI compliant email cllient. This no longer seems to be the case, the only options that are listed in Email Defaults are Microsoft Outlook and Webmail. Trying to…

Hi Folks I think I must be missing something obvious here, but none of the email, reports, letters etc etc that get sent from within our Sage 50 add the users Outlook signature to the email. I assumed that the users Outlook signature, which appears…

Currently when I select multiple customers to send statements to, its sending all of the statements to the first customer on the list selected rather than sending each to their respective contact email address. Any ideas why and how to fix it?

Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…

Hi, I am producing weekly statements and emailing them to the customers. I had no problems until this morning. When I highlight relevant accounts and open them all in one window I can then click 'Email' in the top bar and Sage will send them to my…

Hi all, Every month I run statements for all of our customers and email them. For some reason when I've just tried to do it, rather than creating individual emails with a statements per customer, its creating one massive pdf with ALL customer statements…

Hi all, We email our invoices and credit notes to our customers, which all works well. However, for the credit notes the subject line states "Invoice ###### ". Is it possible for this to automatically change the email subject to Credit Note? Many…

Hi, I wonder if anyone can help. I can email invoices no problem, but I'm not able to email statements, but was able to last month. I've checked the settings in report designer and created a new statement and still no joy. I've sent myself a test email…

We send invoice emails as pdf attachments to our customers. Typically we don't get many issues. However, for a long time a seemingly random number of customers do not receive emails from our main account sender. The sending email address is in this…

I have never noticed this happening before but apart from the first invoice line, the net amount, %VAT and VAT amount are not aligned when emailing. They are ok if you view and then print or email. Only when emailing direct. I have edited them to try…

Has anyone achieved to automatically email run all outstanding or overdue invoices for all customers or group of them ?

Good Morning, One of our clients are unable to email invoices etc from within Sage, when we try we get the following error message. " Please install office update: Redistributable Primary interop assemblies to run function." The office version…

Hi, Is there a way when emailing statements to customers that it attaches all outstanding invoices? Thanks

We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…

Sorry to repost this issue again but I am desperate to find a solution. I am using Sage 50c Accounts Essentials. When I create the email with my remittance attached in pdf format the Extra_Ref value does not appear even though the data field is on…

Hello, A supplier of ours wants their remittance emails sent to their account's email, but their purchase order emails sent to the purchase email. We have their purchase email working fine, when we send a purchase order it goes to the correct email…

Is there a function which allows you to email multiple suppliers a standard email.

Sage Instant Accounts v21 Email an invoice and error message reads 'The operating system is not configured to run this application.' Under settings>Email Defaults configured for Outlook 2016 (desktop) - OS Microsoft Windows 10 Enterprise. Sage help…

I want to send invoices to my customers by email. However, the template has very basic data in the body of the message, and I'd like to change it. I've done it previously for a customer, but can't remember now how I did it, and I can't find the template…

Why is the PDF file that Sage produces so big ? When we create order acknowledgements using our own forms created using report designer, the file size produced for emailing is 1MB for a single A4 page, yet if I save the file and use the Adobe Acrobat…

Since updating my email password when I try to email invoices I get this message "Unable to write the following details to the windows events log. The handle is invalid" please help

I have set up an invoice, which prints out perfectly, showing company logo. However when i choose email instead of print, the logo and footer is omitted. Settings/invoice-default/email is set to my invoice. This has only recently gone wrong. It was working…

Hi, One of the computers in our company is giving the following error when emailing an invoice (this happens for other documents on that computer as well): Error with the address ****@*****.com : Unknown Error. Please check the Windows Event Log for…

Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…

We are having issues sending quotations to our customers. Although I click on the email button and no error message appears, the clients are not receiving them. At first I thought they must be going in their spam folder, but I sent three quotes yesterday…