Sage Closes when trying to run reports

SUGGESTED

HI,

I am running the multi company version of Sage. On one company that I have recently created when I go to run any standard report, (so unreconciled bank transactions for example) the program just closes. No error message, nothing.

Yet all other companies this works fine.

Any ideas how to fix? 

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  • 0
    SUGGESTED

    Hi Martin,

    Thanks for using Sage City.

    With the issue being company specific it would suggest the problem lies with the data for that company rather than the software. I would recommend running the check data routine to see if it reports any errors. You can acces this in File > Maintenance > Check Data.

    If errors are reported, you can restore a recent backup, if you have one, or there are steps to resolve some of the possible errs here:

    https://desktophelp.sage.co.uk/accounts/errors/

    If no errors are reported, and the problem persists, please post here and we can investigate a little further.

    Kind regards,

    Andy

    Sage UKI

Reply
  • 0
    SUGGESTED

    Hi Martin,

    Thanks for using Sage City.

    With the issue being company specific it would suggest the problem lies with the data for that company rather than the software. I would recommend running the check data routine to see if it reports any errors. You can acces this in File > Maintenance > Check Data.

    If errors are reported, you can restore a recent backup, if you have one, or there are steps to resolve some of the possible errs here:

    https://desktophelp.sage.co.uk/accounts/errors/

    If no errors are reported, and the problem persists, please post here and we can investigate a little further.

    Kind regards,

    Andy

    Sage UKI

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