Clearing the audit trail requires all the transactions to have been paid, vat returned and bank recd, it also requires all linked transactons to also be paid, vat returned and bank recd.
In the old days this last part was not the case, you could clear the old transactions and the missing part would say something like "link removed"
I have a client with a very large data set, this is because customers pay on account and top up when they run low on funds, as a result there are long chains of linked transactions that never clear.
Is there a way to invoke the old behavior in these cases?
Is there a way to better manage this?
At the moment it appears the best thing I could do is to put on dummy transactions to match the outstanding part of any transaction match off and then reinstate things with a reversal of the dummy. With over 2000 customer acocunts this is going to be a bit of a pain.
So asking here first.
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