Does anyone know what this error message means when I try to reconnect my laptop to sage remote drive: sage.accounts.startup.ui.helpers.sageidretryexception ?

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Does anyone know what this error message means when I try to reconnect my laptop to sage remote drive: sage.accounts.startup.ui.helpers.sageidretryexception  ?

If so what do I do? I can't find anything on the website site.

I am using vs 27 which keeps crashing and now this!!