Hi Logan,

Thanks for using Sage City.

The new location of the data, does it have the data service installed?

Your location of the data needs to be on a Windows operating system so if you've just moved it to a hard drive this won't work.

You can find links to download the data service here - https://ask.sage.co.uk/scripts/ask.cfg/php.exe/enduser/std_adp.php?p_faqid=32102&p_pv=1.1

If this has answered your question please click More > Verify Answer.

Regards,

Ian

Sage UKI

The new location is an external hard drive . How can I get running on an external drive please?

Hi Logan,

Sage 50 Accounts requires the data service to be running where the location of the data is. An external hard drive is unable to run Windows Services so you wouldn't be able to keep your data on this location, you'd need it to be on a Windows operating system.

Regards,

Ian

Sage UKI

Thanks to clarify this problem. Is there any way we can run the data from a nas drive?

Hi Logan,

As a NAS Drive doesn't support a Windows service you're unable to run it on a NAS Drive.

Regards,

Ian

Sage UKI

Hi Ian,

So, is there any alternative?

Regards 

Logan

Hi Logan.

You would have to have the data on a compatible Windows machine. The system requirements can be found here: 42794

Regards,

Sean
Sage UKI

Hi Sean, I had the data service error on nine when other people ried to log in to access the sage from their pc's. Now I am usung an other laptop to hold sage date.

Would the V26 make any difference?

Regards

Logan

Hi Sean, I had the data service error on nine when other people ried to log in to access the sage from their pc's. Now I am usung an other laptop to hold sage date.

Would the V26 make any difference?

Regards

Logan

Hi Logan.

v26 would still require the data to be held on a compatible Windows machine. 

You can't have the data on any storage device such as a NAS Drive.

Regards,

Sean
Sage UKI