FormerMember

Product Discounts

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Posted By FormerMember

Hello,

Within our products we have a discount rate for main items and a separate discount rate for spares. IE. off main items customers get 50%, then off spares customers get 40%.

How can I set this up within a customers account? under the default tab, if I put 50% in the discount tab this will apply to all products including the spares. Then if I create a price list for the spares at 40%, when I try it on an order. It will take off the 50% customer discount not the 40% in the price list.

Is there a different way I should be doing this?

Thanks, Emma

  • 0
    SUGGESTED

    Hi Emma,

    Thanks for using Sage City. 

    Apologies for the late reply to this. We changed over Sage City and some queries were missed by mistake.

    You've probably already resolved your query by now but if not, you would need to set up a price list and when you add each item, you can assign a % to decrease each individual item by. So you can have all the 50% and 40% off products in the same price list and assign it to the customer. Then anything they order from this price list will have to relevant discount applied. 

    You wouldn't need to add an additional % off within the product record > defaults tab.

    Again, apologies again your query wasn't picked up at the time of asking but please don't hesitate to use this forum again, as queries are now answered more frequently. 

    If this has answered your question please click More > Verify Answer.

    Kind regards,

    Sean,
    Sage UKI