Reinstalling Sage 50 accounts & connecting to company data

We are trying to reinstall Sage on my laptop. We have installed version 25.1.128.0 (previously version 24; operating system Windows 10) but when I enter my password to add our company it opens a Practice Company each time rather than letting me connect to our existing data.  Any ideas how I overcome this? Any help gratefully received!

  • Hi.

    Thanks for using Sage City.

    1. Make sure Sage is closed
    2. Press the Windows Key + R on your keyboard
    3. Paste this path in to the run box and click ok
    4. Right click on the white file called company > choose Rename
    5. Call it companyold
    6. Now go in to Company.000 folder
    7. Right click Accdata > choose Rename
    8. Call it Accdataold
    9. Right click any blank space > New > Folder > call it Accdata
    10. Re-open Sage and you should get company set up in order to connect to your data

    Regards,

    Sean
    Sage UKI