FormerMember

Transactions not loading

SUGGESTED
Posted By FormerMember

When I load Sage everything appears as normal.  However if I go to raise an invoice or post a bank payment for example nothing happens.  Can anyone advise please?

  • 0
    SUGGESTED

    Hi Tracy.

    Thanks for using Sage City.

    Apologies for the late reply. We changed systems and some questions were missed by mistake.

    You may have already resolved but if not, can you provide a little more detail of exactly where you're going in the program, what you're clicking on and exactly what is happening please? For example, does Sage shut down or give any error messages for example?

    Does the same thing happen on any other computer?

    If you go to file > open > open demo data > enter manager as the login name and leave the password blank > click ok. Test if the same thing happens in there please.

    Regards,

    Sean
    Sage UKI