Has anyone else got the above problem? Ive followed item 27352 so i know what I am doing. I called Sage and they cant find the problem either. They are calling me back.
Has anyone else got the above problem? Ive followed item 27352 so i know what I am doing. I called Sage and they cant find the problem either. They are calling me back.
Hi.
Thanks for using Sage City.
Article 27352 that you've provided, should take you through the steps to create a Remittance advice.
If this isn't happening, there are a few other things to check.
Make sure you're logged in as manager username or have access to remittances if you're using another username.
Check which variant you're using in Help > About > under Licence Information section. If you're using Sage 50 Accounts Essentials, please see article 27375.
If you're still having trouble, contact us via webchat or give us a call so we can investigate further.
Regards,
Sean
Sage UKI
Hi.
Thanks for using Sage City.
Article 27352 that you've provided, should take you through the steps to create a Remittance advice.
If this isn't happening, there are a few other things to check.
Make sure you're logged in as manager username or have access to remittances if you're using another username.
Check which variant you're using in Help > About > under Licence Information section. If you're using Sage 50 Accounts Essentials, please see article 27375.
If you're still having trouble, contact us via webchat or give us a call so we can investigate further.
Regards,
Sean
Sage UKI
*Community Hub is the new name for Sage City