FormerMember

Supplier Generate Remittance not showing on Payment Screen

Posted By FormerMember

Has anyone else got the above problem? Ive followed item 27352 so i  know  what I am doing. I called Sage and they cant find the problem either. They are calling me back.

Parents
  • 0

    Hi. 

    Thanks for using Sage City.

    Article 27352 that you've provided, should take you through the steps to create a Remittance advice. 

    If this isn't happening, there are a few other things to check.
    Make sure you're logged in as manager username or have access to remittances if you're using another username. 
    Check which variant you're using in Help > About > under Licence Information section. If you're using Sage 50 Accounts Essentials, please see article 27375.

    If you're still having trouble, contact us via webchat or give us a call so we can investigate further. 

    Regards,

    Sean

    Sage UKI

Reply
  • 0

    Hi. 

    Thanks for using Sage City.

    Article 27352 that you've provided, should take you through the steps to create a Remittance advice. 

    If this isn't happening, there are a few other things to check.
    Make sure you're logged in as manager username or have access to remittances if you're using another username. 
    Check which variant you're using in Help > About > under Licence Information section. If you're using Sage 50 Accounts Essentials, please see article 27375.

    If you're still having trouble, contact us via webchat or give us a call so we can investigate further. 

    Regards,

    Sean

    Sage UKI

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