Bank Account Window Problem

SOLVED

Can anyone please help...

When I post a transaction relating to one of my bank accounts, as soon as I click to complete it the bank selected then jumps up two lines to one of the other bank accounts!!!

Has anyone ever heard of this happening before :-( Thanks, Nev


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  • 0
    verified answer

    Hi Nev,

     

    Thanks for using Sage City.

     

    There’s an issue we’re aware of in Sage 50 Accounts v24 and v25 where, if you've inactive bank accounts hidden, when you highlight a bank to use for a payment or receipt, after you save the transaction the highlighted bank changes.

    As a workaround, include the inactive accounts in the Bank accounts list. To do this click Bank accounts then, on the right-hand side of the window, select the Include inactive check-box.

    If this has answered your question please click More > Verify Answer.

    Regards,

     

    Paul

    Sage UKI

  • 0 in reply to Paul Morgan

    Thanks Paul - yes that seems to have stopped the jumping. Thanks for your quick reply :-)

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