Hey Andrew,

Have you a SagePay/ Opayo account and has this been setup in your Sage 200 System as per the guide found here:

desktophelp.sage.co.uk/.../SagePaySetUp.htm

I don't have an Opayo account.

Could you specify the transaction type via API for the Online Card Receipt?

I mean the transaction type that Sage 200 API returns via the method sales_transaction_views.

Example:

Hi Andrew,

Ah your question is more of a developer query of which I won't be any use to you I'm afraid. Apologies

Hello Andrew,

Do you still need assistance with the above error?

If you do then the reason why you are getting it is because a security update is required for SagePay. Below is a link which will assist you in resolving the problem.

https://gb-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200427112458539&page=1&position=1&q=unable%20to%20retrieve%20card%20processing

Regards,

Gordon

Yes, I still have the issue.
I cannot open your link because I receive the error message

Hello Andrew,

Sorry the link did not work. If you instead could browse to gb-kb.sage.com, that will take you to the Sage Knowledgebase. In the search if you could type in 'unable to retrieve card processing settings' the solution should be the first on the list which will help resolve your issue.

Regards,

Gordon