Motor industry issue with Excess payments at zero rated (i.e. nett negative value for one of the VAT rates on an order)

SUGGESTED

We have a client who deals with insurance claims and needs the ability to record an SOP invoice for say £1000 + VAT minus a nett deduction of £200.

So they enter a line as showing Claim £1000 at VAT code 1.

Then enter a 2nd line as  Less Excess 1 @ -£200 VAT code 0.

The order will not allow saving of the order with an overall negative nett total for any given Tax code.

Also will not allow even the VAT amount to be overriden to resolve the issue.

Having to post currently as a Sales Ledger only Invoice transaction where you can either override the VAT or record overall negative values if desired, problem is you cannot print off an invoice from this area of the system.

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    SUGGESTED

    Hi Adrian, 

    Moderating Sage City, I can see your post has not been replied to yet. If your query is still outstanding, please raise this with technical support directly via case management at https://my.sage.co.uk/cases

    If you have already worked around this issue but you'd like the software to allow for this type of processing, you can suggest this via the ideas hub for consideration by developers for future versions. 

    Regards

    Mo

Reply
  • 0
    SUGGESTED

    Hi Adrian, 

    Moderating Sage City, I can see your post has not been replied to yet. If your query is still outstanding, please raise this with technical support directly via case management at https://my.sage.co.uk/cases

    If you have already worked around this issue but you'd like the software to allow for this type of processing, you can suggest this via the ideas hub for consideration by developers for future versions. 

    Regards

    Mo

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